20 years of experience in developing integrated media strategies that align with omnichannel GTM plans, ensuring cohesive execution across paid, owned, and earned media touchpoints. Expert in achieving immediate client objectives while fostering long-term vendor and consumer relationships.
· Direct cross-functional media operations with internal teams and external AORs, aligning brand objectives with tactical media execution and driving continuous improvement in overall acquisition.
· Build and present media performance reporting to executive leadership, translating complex data into simple, actionable insights to inform and guide strategic decisions.
· Continually identify growth opportunities beyond current strategies and build business cases for necessary resources.
· Implemented continuous and aggressive testing strategy to enhance campaign and CRO efficiency and scalability.
o Leverage extensive A/B testing for on-going and sustainable growth (creative, targeting, channel, vendor, landing page, etc.)
· Maintain agile media plans to respond flexibly to market trends and consumer behavior.
· Focused on performance analytics (KPI development, ROI, CPA, CVR, etc.) for optimization
o Achieved 2:1 ROAS in first 90 day member contribution and 6:1 ROAS over member lifetime
o Increased overall site CVR by 10%+ despite operational challenges.
· Forecast application and member growth on yearly, monthly, and market-specific bases to inform and guide marketing, operational, and revenue goals.
· In close collaboration with Analytics, lead media and CRO performance measurement using GA4, Ekimetrics, Optimizely, and vendor reporting
· Ensure member experience is consistent and efficient from first-touch to conversion.
· Collaborate with brand and creative teams to develop engaging and effective content, messaging, visuals, etc.
· Work closely with product, engineering, & legal teams on the rollout of new functionality, services, promos, compliance, etc. to drive acquisition
· Overee media management across all LOBs, ensuring growth for B2C, B2B, and University segments.
· Cultivated relationships with key client stakeholders, enhancing satisfaction and retention.
· Scaled partner contract and SOW by over 1000% in monthly spend.
Successfully re-engaged a former Primer client for the 2021 holiday season campaign.
· Drove strategic initiatives across accounts, ensuring alignment with client needs and exceeding objectives.
· Oversaw execution of ad operations, account insights production, analysis, and reporting.
· Facilitated client expansion into new markets across the US and internationally.
· Supported partners in rebranding and messaging hierarchy development.
· Managed full creative process from brief development to final design, ensuring effective branding.
· Oversaw & participated in the full creative process - from brief development to final design to ensure the most effective & on-brand ads
Creative quality is such that a partner leveraged a digital video for use in an OOH campaign – a partner and agency first!
· Managed the scope of service agreements to maintain established account margins while still providing exceptional services
· Lead the exploration & implementation of audience-specific resources to inform & improve targeting across platforms post-iOS14.5
· Developed research-based insights to inform brand and omni-channel strategies throughout campaign processes.
· Expanded agency services from PR-focused to full-service, including digital, paid media, and branding.
· Spearheaded agency entry into media planning and buying, establishing processes for new practice.
· Provided comprehensive analysis of company, competitive, cultural, and consumer landscapes for new business pitches.
· Contributed to significant wins generating over $2MM in agency revenue.
· Leveraged quantitative and qualitative research to derive actionable insights on consumer behaviors and trends.
· Established and led measurement processes for all agency and client campaigns.
· Managed strategy across paid, earned, and owned channels, ensuring alignment with client goals.
Omni-channel media strategy, planning, buying
Brand strategy & development
Content marketing & development
Measurement & analysis
Data-driven optimization
Compliance-sensitive & regulated media strategies
Cross-category expertise
Full-funnel marketing perspective
A/B testing strategies
Innovative media approach
Simplifying the complex
B2C, B2B, & retail marketing
I am happy to share my experiences prior to 2018– they include some exciting times & work in the media worlds of NYC & Boston – but here are the highlights:
· Developed & negotiated content-based, niche media plans for Patheon Inc. in support of small molecule solubility, cell therapy, and HCP awareness (PJA Advertising & Marketing, Boston)
· Instrumental in the successful transition of the Bristol-Myers Squibb account to new, AOR MediaVest (MediaVest, New York)
o Managed the planning & execution of over $50M in print & digital campaigns for Abilify, Plavix, Orencia, Baraclude, & Onglyza
· Deep experience in highly regulated liquor and spirits category managing media planning and buying for Diageo portfolio of brands and Boston Beer (MediaCom, New York and 360PR+, Boston)
· Extensive experience managing HCP media strategies for major healthcare organizations, including Blue Cross Blue Shield, Fallon Community Health Plan, and Rite Aid (Allen & Gerritsen, Boston & Marc USA, Boston)