Alison Thomas
Clayton,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bartender Shift Manager
Ruby Tuesday Inc.
10.2020 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Front Desk Receptionist
Max Psychiatry
07.2018 - 10.2020
- Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records
- Complete insurance or other claim forms
- Transmit correspondence or medical records by mail, email, or fax
- Receive and route messages or documents, such as laboratory results, to appropriate staff.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
Pharmacy Technician
Rite-Aid Pharmacy / Walgreens
05.2014 - 07.2018
- Receive written prescription or refill requests and verify that information is complete and accurate
- Establish or maintain patient profiles, including lists of medications taken by individual patients
- Assist customers by answering simple questions, locating items, or referring them to the pharmacist for medication information
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
Receptionist
Cary Pest Control Inc.
04.2012 - 05.2014
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
- Transmit information or documents to customers, using computer, mail, or facsimile machine
- Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents
- File and maintain records
- Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided
- Collect, sort, distribute, or prepare mail, messages, or courier deliveries
- Receive payment and record receipts for services
- Process and prepare memos, correspondence, travel vouchers, or other documents
- Schedule appointments and maintain and update appointment calendars.
Education
Bachelor of Science - Medical Information Management
University of Mount Olive
Mount Olive, NC08.2023
Associate of Applied Science - Medical Office Administration Professional
Wake Technical Community College
Raleigh, NC05.2020
Skills
- Excellent Communication Skills
- MS Word and Excel
- Strong Work Ethic
- 52 WPM Typing Speed
- Patient Data Compilation
- Documentation Oversight
- Administrative Support
- Scheduling
- Data Entry
Certification
- Electronic Health Records Specialist
- Microsoft Office Specialist Certification
Timeline
Bartender Shift Manager
Ruby Tuesday Inc.
10.2020 - Current
Front Desk Receptionist
Max Psychiatry
07.2018 - 10.2020
Pharmacy Technician
Rite-Aid Pharmacy / Walgreens
05.2014 - 07.2018
Receptionist
Cary Pest Control Inc.
04.2012 - 05.2014
Bachelor of Science - Medical Information Management
University of Mount Olive
Associate of Applied Science - Medical Office Administration Professional
Wake Technical Community College