ALISON THOMAS
Ocoee
Summary
Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.
Overview
19
19
years of professional experience
Work History
Crew Member
Dezerland Park
05.2025 - Current
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
Sushi Chef
Kura Sushi
08.2022 - Current
- Prepared a variety of sushi using kitchen appliances like deep fryer and grill, improving presentation and taste for over 100 customers weekly.
Dietary Aide
The Mayflower at Winterpark
10.2023 - 11.2024
- Prepared a variety of appetizers and snacks, along with fresh juices, for 50+ residents during weekly community events.
- Prepared and plated meals for up to 50 residents daily, ensuring timely service by CNAs and adherence to dietary needs.
- Maintained cleanliness and stocked supplies in kitchen and dining areas, enhancing the dining experience for residents and their guests.
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Followed all food safety regulations while preparing meals for patients.
Wendy's Crew Member/Cashier
Wendy's
04.2017 - 08.2022
- Operated the Wendy's POS system efficiently, ensured cleanliness of lobby and restrooms, facilitated a positive customer experience, and prepared and served food to customers.
Stocker
Phantom Fireworks
06.2022 - 06.2022
- Oversaw the stocking of over 1,000 fireworks on shelves to ensure product availability for events.
Cook/Prep
Pizza Hut
08.2020 - 01.2022
- Prepared an average of 100 pizzas daily, efficiently managing customer orders and maintaining quality standards.
Associate
SeaWorld Parks & Entertainment
06.2020 - 11.2021
- Maintained cleanliness of dining area while informing an average of 50 guests daily about meal pack options and efficiently delivering food as a cashier.
Shift Leader
Subway Restaurants
04.2013 - 02.2017
- Prepared sandwiches efficiently, handled cash transactions accurately, increased sales by 15% through effective upselling, and maintained an organized and fully stocked store.
Assistant Teacher
College Preparatory Learning Center Daycare and Preschool
08.2008 - 06.2011
- Supported the main teacher by implementing engaging reading and math activities for four and five year-olds, contributing to a 20% increase in student literacy over one school year.
Office Assistant
US Virgin Islands Department of Finance
05.2007 - 08.2007
- Managed incoming calls and organized over 100 documents daily, improving office efficiency.
Office Assistant
Virgin Islands Department of Labor
05.2006 - 08.2006
- Streamlined office filing system by organizing property plans chronologically, improving retrieval efficiency and reducing document search time.
Education
High School -
Charlotte Amalie High School
01.2008
Skills
- Fast Food
- Crew Member
- Food Service
- Food Preparation
- Cooking
- Food Safety
- Meal Preparation
- Microsoft Word
- Kitchen Experience
- Organizational skills
- Cashiering
- POS
- Restaurant Experience
- Administrative experience
- Computer skills
- Communication skills
- Cash handling
- Teaching
- Restaurant experience
- Customer service
- Microsoft Excel
- Phone etiquette
- English
- Sales
- Typing
- Front desk
- Microsoft Outlook
- Food service
- Guest relations
- Customer engagement
- Taking orders
- Safe food handling
- Drive-thru operations
- Food preparation
- Store opening and closing
- Point-of-sale system
Timeline
Crew Member
Dezerland Park
05.2025 - Current
Dietary Aide
The Mayflower at Winterpark
10.2023 - 11.2024
Sushi Chef
Kura Sushi
08.2022 - Current
Stocker
Phantom Fireworks
06.2022 - 06.2022
Cook/Prep
Pizza Hut
08.2020 - 01.2022
Associate
SeaWorld Parks & Entertainment
06.2020 - 11.2021
Wendy's Crew Member/Cashier
Wendy's
04.2017 - 08.2022
Shift Leader
Subway Restaurants
04.2013 - 02.2017
Assistant Teacher
College Preparatory Learning Center Daycare and Preschool
08.2008 - 06.2011
Office Assistant
US Virgin Islands Department of Finance
05.2007 - 08.2007
Office Assistant
Virgin Islands Department of Labor
05.2006 - 08.2006
High School -
Charlotte Amalie High School
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