Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager

Alison Waiters

Glen Burnie,MD

Summary

Hardworking professional with several years of professional driving experience. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history.

Professional driver offering several years of experience completing daily delivery tasks on time and safely. Knowledgeable in efficient routes within assigned territory. Skilled at following traffic laws and maintaining top-quality client services.

Enthusiastic professional with experience effectively delivering packages on time and in great condition. Reliable with outstanding interpersonal and time management skills. Proven history applying hard work and dedication to improve customer relationships.

Reliable Driver known for productivity and efficient completion of tasks. Skilled in route planning, time management, and vehicle maintenance, ensuring smooth operations on every journey. Excel in communication, adaptability, and problem-solving, bringing value to any team by navigating challenges with calmness and professionalism.

Resourceful professional in the field of motor vehicle operations, known for high productivity and efficient task completion. Possess specialized skills in route optimization, vehicle maintenance protocols, and safety compliance. Excel at communication, adaptability, and problem-solving to ensure smooth operational flow and customer satisfaction.

Safety-focused Motor Vehicle Operator committed to on-time transport and delivery of goods and personnel. Versatile and dependable team player with innate navigational sense even when GPS fails. Communicates consistently and clearly with customers and colleagues verbally and via approved technology, eliminating transportation misunderstandings and errors.

Customer-oriented driver offers several years of experience in environment. Successful at route planning and navigation to complete smooth, on-time deliveries. Dependable professional committed to customer service and upholding safety standards.

Responsible driver with several years of experience generating sales while maintaining personalized service. Background developing deep customer connections to increase revenue. Brings superior work ethic and excellent people skills to delivery process.

Overview

20
20
years of professional experience

Work History

Driver Courier

DoorDash
12.2024 - Current
  • Deliver orders and packages to customers
  • Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
  • Communicated effectively with dispatch and customers to provide status updates.
  • Operated standard warehouse equipment to assist with loading and unloading of deliveries.

Delivery Courier

Spark delivery
01.2022 - 01.2024
  • Signed documents confirming receipt of goods upon delivery at destination points.
  • Offered excellent customer service, resolving issues and answering queries at the point of delivery.
  • Participated in training sessions to improve delivery methods, safety practices, and customer service skills.
  • Communicated with dispatch personnel regarding any delays or changes in route due to traffic or weather conditions.
  • Used cell phones or tablets to upload time, delivery and shipment information into company website or database.
  • Maintained accurate documentation on all shipments delivered and received throughout the day.
  • Quickly responded to customer inquiries to improve business relationships.
  • Adjusted routes in real-time based on traffic conditions or customer requests.
  • Obtained official signatures and required payments for different types of deliveries.
  • Followed all safety regulations while operating a motor vehicle on public roads.
  • Created delivery routes based on destinations and timelines to maintain efficiency.
  • Answered customer questions on courier features of service, keeping customers informed about company and services.
  • Walked, rode bicycles or drove vehicles to reach destinations and deliver messages or materials.
  • Communicated effectively with dispatch regarding delivery progress and route detours.
  • Maintained accurate records of deliveries and customer authorizations and communicated delays or issues.

Warehouse Worker

Roger Premier
Manassas, Virginia
01.2010 - 01.2022
  • Secured items in truck by strapping over protective padding.
  • Counted number of boxes or units in loading docks to confirm proper completion of work orders.
  • Reviewed work orders before starting work to determine necessary materials and meet deadlines.
  • Preserved safe work environment by maintaining clean workstations and pallet area.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
  • Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
  • Assisted in packaging and labeling of products for shipment.
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.
  • Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
  • Tagged and wrote identifying information on containers, boxes and cargo.
  • Inspected damaged goods prior to disposal or return to vendor.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
  • Transported goods to designated areas within the warehouse facility.

Caregiver

Della jackson
Glen Burnie, Maryland
01.2005 - 01.2010
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Monitored clients' activity levels and helped prevent sedentary behavior.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Provided emotional support to clients during difficult times.
  • Recorded client status progress and challenges in logbooks and reports.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Assisted clients with maintaining good personal hygiene.
  • Maintained detailed records of services performed on clients.
  • Assisted clients with daily living activities such as bathing, dressing, and grooming.
  • Helped clients communicate with loved ones by typing written messages and relaying verbal messages.

Education

High School Diploma -

Surrattsville High
Clinton Maryland
05-1988

Skills

  • Load monitoring
  • Commercial driving
  • Delivery pickup
  • Passenger transportation
  • Daily logging
  • Confidentiality
  • Conflict resolution

Timeline

Driver Courier

DoorDash
12.2024 - Current

Delivery Courier

Spark delivery
01.2022 - 01.2024

Warehouse Worker

Roger Premier
01.2010 - 01.2022

Caregiver

Della jackson
01.2005 - 01.2010

High School Diploma -

Surrattsville High
Alison Waiters