Alison Wallace
Reisterstown,Md
Summary
To secure a position with a successful ,well-established organization. This will enable me to grow professionally while contributing to the company's goals and objectives.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Personal animal care
Self
01.2013 - Current
- Developed and implemented policies and procedures to maintain safety standards in animal care.
- Ensured adequate supplies were available at all times to provide necessary care.
- Responded promptly to emergency situations involving injured or ill animals.
- Provided enrichment activities to promote physical and mental wellbeing of animals.
Home Health Caregiver
Self
04.2023 - 07.2024
- Observed patients for any physical or mental changes and reported them to the supervisor immediately
- Demonstrated excellent communication skills while interacting with family members regarding patient's condition and treatment plan
- Implemented safety measures for fall prevention within the home environment
- Coordinated transportation services to appointments as needed
- Conducted light housekeeping tasks such as laundry, cleaning, meal preparation, grocery shopping
- Responded promptly to requests from patients and families in a courteous manner
Home Health Aide
Self Employed
04.2022 - 03.2023
- Provided home care services to elderly individuals with dementia, including administering medications and providing companionship
- Observed changes in behavior or physical condition of clients and reported them promptly to power od atterney
- Responded promptly to emergency situations in a calm and professional manner
- Administered prescribed medications according to physician instructions
Home Health Aide
Self
07.2022 - 02.2023
- Respected patient rights including privacy and confidentiality at all times.
- Offered companionship and emotional support to clients while assisting with daily tasks.
- Responded to client requests in a timely and compassionate manner.
- Provided mobility assistance such as walking and regular exercising.
- Offered companionship and emotional support to clients while assisting with daily tasks.
Opthalmic Technician
Katzen Eye Group
01.2015 - 09.2022
- Maintained accurate records of patient visits and test results in electronic medical record systems.
- Trained new ophthalmic technicians on clinic protocols, fostering teamwork within the practice.
- Reduced wait times for patients by efficiently managing appointment schedules and coordinating with other staff members.
- Assisted in minor ophthalmic surgeries, ensuring safe and sterile environment for optimal patient outcomes.
- Cleaned or sterilized ophthalmic or surgical instruments.
Front Desk Receptionist
Dr' Eickhoff and Rowe
07.2010 - 01.2015
- Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously
- Provided a high level of customer service to all clients
- Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary
- Processed payments received from customers via cash or credit card transactions accurately and efficiently
- Maintained an organized front desk area, ensuring all forms were up to date and available for visitors
- Scheduled, coordinated and confirmed appointments and meetings.
Education
High School Diploma -
Owings Mills High School
Owings Mills, MD09.1995
Certification - Geriatric Nursing Training
Fairhaven Retirment center
02.1996
Skills
- Time Management
- Adaptability and Flexibility
- Positive Attitude
- Customer Service
- Appointment Scheduling
- Office Administration
- Multi-Line Telephone Systems
- Package and mail receipt
Certification
GNA Certificate
References
- Dr. Marion Siegal, Legal Guardian Of Client, (410) 236-4055, metrocatdoctor@comcast.net
- Leah Thomas, Boss, (667) 273-9941, wicksleah@gmail.com
- Elizabeth Hochhalter, Optical Manager, (410) 596-4618, libbyhoch@yahoo.com
- Brianna Aaron, Clients Family, (410) 227-7732, baaron368@gmail.com
- Christy Ebaugh, Client, (443) 831-7708, 4funjeeps@gmail.com
- Maddie Ebaugh, Clients' Daughter, (443) 324-0334, crookedangelsstudios@gmail.com
Volunteer Experience
- Volunteer, Stella Maris, Lutherville, Lutherville, MD
- Volunteer, Northwest Hospital, Randallstown, Randallstown, MD
Languages
English
Full Professional
Timeline
Home Health Caregiver
Self
04.2023 - 07.2024
Home Health Aide
Self
07.2022 - 02.2023
Home Health Aide
Self Employed
04.2022 - 03.2023
Opthalmic Technician
Katzen Eye Group
01.2015 - 09.2022
Personal animal care
Self
01.2013 - Current
Front Desk Receptionist
Dr' Eickhoff and Rowe
07.2010 - 01.2015
Certification - Geriatric Nursing Training
Fairhaven Retirment center
High School Diploma -
Owings Mills High School
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
RemoteImportant To Me
Paid time offInterests
Reptile husbandry
Horseback riding
Riding motorcycles