Alison Warden
Newbern,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Daycare Teacher
ABC Learning Academy
06.2022 - Current
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Gathered materials and resources to prepare for lessons and activities.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Utilized technology to develop instructional materials and activities for children.
- Established positive relationships with students and families.
- Modeled positive behavior and communication skills for students.
- Encouraged use of technology to support student learning.
Receptionist
Nauvoo Pet Resort
01.2017 - 05.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained confidentiality of information regarding clients and company.
- Answered central telephone system and directed calls accordingly.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Entered pet grooming notes to refer back to
Education
Dyer County High School
Newbern, TN05.2014
Skills
- Accurate Recordkeeping
- Excellent Communication Skills
- Reading Comprehension
- Health and Safety
- Time Management
- Positive Reinforcement Methods
- Emotionally Supportive
- Daily Schedule Creation
- Well Control
- Child CPR
- Certified in Early Childhood Education
- Customer Service
- Verbal and Written Communication
- Positive Reinforcement
- Parent Communication
Timeline
Daycare Teacher
ABC Learning Academy
06.2022 - Current
Receptionist
Nauvoo Pet Resort
01.2017 - 05.2022
Dyer County High School