Alison Webster
Edgewood
Summary
Medical Office Assistant with 3 years of experience in administrative positions. Known for excellent interpersonal skills and deep knowledge of medical terminology.
Overview
15
15
years of professional experience
Work History
Supervisor
Dailey Medical Clinic
07.2021 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Reduced wait times for patients by implementing an efficient triage system for urgent cases.
- Called and faxed pharmacies to submit prescriptions and refills.
- Managed inventory of medical supplies by conducting regular checks and maintaining accurate records.
- Coordinated with healthcare providers to ensure seamless delivery of patient care services, resulting in higher patient satisfaction ratings.
- Streamlined patient check-in process, enhancing patient satisfaction with more efficient system.
NCT TECH: X-RAY
Dailey Medical Clinic
07.2021 - Current
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Completed x-rays safely by correctly using shielding equipment following OSHA requirements.
- Increased patient safety by strictly adhering to radiation protection guidelines and using protective devices when necessary.
- Enhanced patient comfort by providing clear explanations of imaging procedures.
- Developed and processed radiologic film to aid in diagnostics and patient monitoring with high-quality imagery.
- Assisted doctor during procedures, helping to run machinery and keep patients comfortable and still.
- Positioned patients for optimal comfort and set up effective sterile fields before procedures.
Medical Receptionist
Dailey Medical Clinic
07.2021 - Current
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Managed multi-line phone system and pleasantly greeted patients.
- Transcribed phone messages and relayed to appropriate personnel.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Supported office staff and operational requirements with administrative tasks.
- Organized essential medical documents, streamlining access to vital information for healthcare providers during appointments.
Office Assistant
App Verification Services
05.2010 - 05.2011
- Verified rental applications
- Filed paper work
- Ran credit reports
- Entered data in the computer
- Answer the phones
- Prepared and edited documents to produce precise, accurate and professional communication.
- Supported executive staff with well-prepared reports, presentations, and meeting materials.
Education
No Degree -
TVCC
Athens High School Diploma -
Canton High School
Canton, TX2009
Skills
- Data entry and documentation
- Vital signs monitoring
- HIPAA compliance
- Team building and motivation
- Phlebotomy techniques
- Patient education and counseling
- Staff training and development
- Laboratory specimen collection
- Insurance verification
- Patient care coordination
- Conflict resolution
- Inventory and supply management
- Medical procedure assistance
- Sterilization techniques
- Equipment operation
Timeline
Supervisor
Dailey Medical Clinic
07.2021 - Current
NCT TECH: X-RAY
Dailey Medical Clinic
07.2021 - Current
Medical Receptionist
Dailey Medical Clinic
07.2021 - Current
Office Assistant
App Verification Services
05.2010 - 05.2011
No Degree -
TVCC
High School Diploma -
Canton High School
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