Alison Wu
Monrovia,CA
Overview
9
9
years of professional experience
Work History
Professional Leasing Consultant
Greystar Property Management
Monrovia, CA
06.2025 - Current
- Currently working at another lease-up at Alexan Marmont in Monrovia, which is 93% leased for a 436-unit community.
- Proficient in CRM and property management systems (e.g., Yardi, AppFolio, CRM) to track leads, manage renewals, and streamline leasing operations.
- Highest conversion ratio, with an average closing ratio of 50%.
- Consistently exceeded leasing goals by securing high occupancy rates, and driving revenue growth through strategic outreach and closing techniques.
- Recognized for delivering exceptional customer experiences, building strong resident relationships, and resolving issues with professionalism and empathy
- Acted as liaison between tenants and maintenance team, ensuring prompt resolution of work orders and service requests
- Received multiple positive reviews and referrals due to consistent follow-through and resident satisfaction
- Developed and executed marketing plans, including digital and in-person strategies, to attract qualified leads and reduce vacancy time
Professional Leasing Consultant
Greystar Property Management
El Monte, CA
03.2023 - 05.2024
- Joined Greystar in March 2023, with over 5 years of multi-family experience.
- 2025 Kingsley Excellence Award at the current Alexan Marmont lease-up in Monrovia.
- Highest leased units at current lease-up.
- 2024 Kingsley Excellence Award accomplishment at Aston Gateway Lease-Up.
- Lease-up specialist in submarkets such as Koreatown (5), Hollywood (1), Santa Monica (1).
- Strong success in a high closing ratio, with an average closing ratio of 50%.
- Fluent in Mandarin (strong verbal and written Chinese communication), which can be an asset for targeting international marketing leads for students and all prospective leads.
- Successfully orchestrating the seamless transition from the tour/application to the move-in process.
- Strong emphasis on customer service, resident satisfaction, and high-rated resident reviews.
- Resolved tenant complaints promptly and professionally, in accordance with company policies and procedures.
- Provided ongoing customer service support to existing tenants regarding maintenance requests, or other issues.
- Promoted a high level of customer service and assistance by greeting clients, responding to concerns, showing units, and quickly resolving issues.
Leasing Manager
Tripalink Property Management
West LA (Santa Monica), CA
05.2022 - 03.2023
- Training and managing leasing professionals to ensure vacancy is well maintained
- Reviewing all applications for new tenants, transfer applicants, and approving renewals
- Price Adjustment based on current market price to increase monthly revenue and making sure renewal rates are not below market value
- Ability to facilitate international tenants and local tenants in terms of leasing and communication to spread brand awareness
- Managing vacancy and maintained at least 95% occupancy rate each month with preleasing strategies and renewal bonuses
- Responsible for reviewing all residential lease contracts and charges properly entered on Appfolio and charges all correct
- Ensure that leasing team and property managers are able to communicate clearly to make sure units are ready or need work such as construction work or repairs needed and arrangement of tours
- Daily, weekly, and monthly leasing reports properly recorded including all new tenants and renewals
- Marketed and advertised vacancies on media and advert channels to attract potential tenants
- Increased occupancy through dynamic marketing initiatives.
Leasing Consultant
Tripalink Property Management
Koreatown & Hollywood, CA
06.2021 - 04.2022
- In June 2021, I was able to reach 100% occupancy rate for a brand new lease-up property at Archer Apartments in Hollywood (224 units) as the only leasing professional for this lease up and assisted with all move ins for new residents.
- Prepared all lease agreements, application files, keys, and provided excellent customer service to all residents
- Strong Lease-Up Specialist for about 8-9 different properties in the Koreatown region (Gemma, Hana, Harper, Audrey, Crosby) with an average of 20-30 leases per month during high peak traffic season.
- Ability to lease all different types of buildings in the same region while maintaining high closing ratio
- Ability to work with property managers and maintenance team to ensure units are all ready for new tenants or to help schedule any needed repairs by communicating with residents
Real Estate Assistant
Private Realtor-Remax Homes
Newport Beach, CA
01.2017 - 04.2021
- Prepared residential purchase agreements and lease agreements
- Arranged professional openhouses with realtor for listings and help leasing properties with in person- showings
- Actively following up with all potential leads with thorough application requirements
- Assisted realtors with private viewings, enabling clients to see available properties.
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
- Handled advertising and email marketing campaigns for listings to bring in qualified buyers.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Education
Bachelor of Arts - International Studies
Cal State Long Beach
Long Beach06.2020
Skills
- Fair housing laws expertise
- Bilingual: English and Mandarin
- Sales and customer service
- Lease-up specialization
- Property management experience
- Real estate proficiency
Residential Property Management Platforms & Experience
- Yardi CRM Property Management
- Yardi Voyager Property Management
- Appfolio Property Management
Technical Skills:
- Microsoft Office Suite; Outlook, Teams, Excel, Word, Powerpoint, Sharepoint, OneNote
- Google Suit: Gmail, Docs, Sheets, Slides, Forms
Timeline
Professional Leasing Consultant
Greystar Property Management
06.2025 - Current
Professional Leasing Consultant
Greystar Property Management
03.2023 - 05.2024
Leasing Manager
Tripalink Property Management
05.2022 - 03.2023
Leasing Consultant
Tripalink Property Management
06.2021 - 04.2022
Real Estate Assistant
Private Realtor-Remax Homes
01.2017 - 04.2021
Bachelor of Arts - International Studies
Cal State Long Beach
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