Alison Ziegler
Owatonna,MN
Summary
Detail-oriented Palletizer Operator with a strong track record in optimizing workflow and maintaining high-quality standards. Known for reliability and effective teamwork in fast-paced environments.
Overview
2027
2027
years of professional experience
Work History
Palletizer Operator
Crown Cork N Seal
Owatonna, MN
12.2019 - Current
- Operated automated palletizing machinery to ensure efficient packaging of products.
- Conducted quality checks on finished pallets for integrity and accuracy.
- Collaborated with team members to optimize workflow and reduce downtime.
- Trained new operators on safety protocols and equipment operation procedures.
- Maintained cleanliness and organization in work area to adhere to safety standards.
- Monitored equipment performance, troubleshooting issues to minimize disruptions.
- Demonstrated strong attention to detail while overseeing the assembly of boxes or trays prior to palletizing operations, ensuring consistent results across all packaged items.
- Played a critical role in maintaining overall production timelines by consistently meeting or exceeding performance targets and expectations.
- Supported smooth transitions between shifts by providing thorough handoff communication with incoming operators regarding any ongoing issues or concerns related to machinery or processes.
- Enhanced team productivity, sharing expertise on efficient palletizing methods and machinery use.
- Maintained high-quality standards by conducting detailed inspections of palletized goods before shipment.
Waitress
Olivia's Family Restaurant
Owatonna, MN
2016 - 2019
- Provided exceptional customer service, ensuring a positive dining experience for every guest.
- Accurately processed orders and managed transactions using POS systems.
- Assisted in training new staff on menu details and restaurant protocols.
- Collaborated with kitchen staff to ensure timely food delivery and presentation.
- Resolved customer complaints promptly, improving overall service quality.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Proved successful working within tight deadlines and a fast-paced environment.
Data Entry/Dispatcher/Programmer
Trans-Alarm, Inc
Burnsville, MN 55337
2000 - 2016
- Monitored incoming calls and dispatched service technicians efficiently.
- Coordinated daily schedules to optimize resource allocation and response times.
- Utilized dispatch software to track service requests and ensure timely follow-up.
- Provided real-time updates to field personnel regarding job status and changes.
- Assisted in training new staff on dispatch procedures and system usage.
- Maintained detailed records of service calls, technician performance, and equipment status.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Maintained updated and detailed records of calls in physical and electronic database.
- Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
- Processed invoices and payments for dispatched orders to provide proof of transaction.
- Facilitated smooth transitions between shifts by properly documenting unresolved calls and ongoing incidents.
- Adapted quickly to changing situations, ensuring uninterrupted dispatch operations during emergencies.
- Maintained high levels of confidentiality and discretion with sensitive information.
- Managed high-stress situations to ensure caller calmness, using effective communication and problem-solving skills.
Education
High School Diploma -
Faribault Senior High School
Faribault, MN05-1996
Skills
- Workplace cleanliness standards
- Stacking and staging
- Strong communication skills
- Continuous improvement mindset
- Forklift operation expertise
- Equipment maintenance aptitude
- Critical thinking capacity
- Data entry
- Quality control
- Basic math proficiency
- Emergency response preparedness
- Problem-solving capacity
- Preventive Maintenance
- Shipment loading
- Teamwork and collaboration
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Troubleshooting skills
- Organizational skills
- Active listening
- Basic computer skills
- Inspection skills
- Relationship building
- Adaptability and flexibility
- Attention to detail
- Time management
Timeline
Palletizer Operator
Crown Cork N Seal
12.2019 - Current
Waitress
Olivia's Family Restaurant
2016 - 2019
Data Entry/Dispatcher/Programmer
Trans-Alarm, Inc
2000 - 2016
High School Diploma -
Faribault Senior High School