Alison Elkins-Peters
Crosby,TX
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic, to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Office Manager, Service Coordinator, Accounts Receivable
GenSolutions,LLC
09.2020 - 07.2023
- In charge of work flow from printing work orders for service or repair, dispatching technicians to locations based on urgency of job.
- Routing PM jobs based on efficacy and proximity to other jobs.
- Creating and sending out invoices when work is complete and receiving payment
- Field all incoming calls for generator sales, services and repairs
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling appointments for department managers.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coordinated special projects and managed schedules.
Fleet Manager
Questliner
08.2019 - 09.2020
- Dispatched 50+ local, regional, and OTR drivers to transport bulk chemicals
- Managed and maintained 50+ trailers and assigned loads based on customer specifications
- Printed order, setup delivery appointments, and modified and closed loads out
- Ensured proper payments were made when processing driver paperwork
- Maximized profitability by assigning equipment based on the needs of the customer and driver availability.
- Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
- Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
- Increased regulatory compliance by monitoring vehicles to verify adherence to operational, state and federal requirements.
- Suggested actionable improvements to increase efficiency and reduce expenses.
- Coordinated safety meetings to educate team members on best practices to mitigate hazard opportunities.
Bar / Grill Manager
Stonebridge Country Club
01.2017 - 01.2019
- Managed weekly inventory for bar-related items and assisted in processing food orders
- Created weekly schedules for bar staff and partnered with the event coordinator to staff events
- Marketing and promotion on several social media sites which lead to sales increase of 20 percent
- Worked dinner services, weddings, reunions, Christmas parties etc
- Headcounts ranged from 20 to 300.
- I was in Nursing school while employed here. Unfortunately, i got ill and was not able to complete the program.
Education
General Studies, Nursing
San Jacinto College District
Pasadena, TXHigh school diploma - General
Crosby High School
Crosby, TX05.1996
Skills
- Order Management
- Staff Development
- Strategic Planning
- Shipping and Receiving Logistics
- Dispatching (bulk chemicals, flatbeds, oversized loads and Ambulance)
- Customer Service
- Relationship Building
- Communication
- Business Planning
- Bookkeeping
- Office Management
- Data Entry
- Compliance Monitoring
- Employee Supervision
- Supply Management
- Policy Development
- Administrative Support
- Workforce Management
- Team Supervision
- Billing
- Staff Management
- Inventory Control
- Excellent Multi-Tasking Ability
- Report Preparation
- Team Bonding
- Clerical Support
- Administrative Oversight
- Documentation and Control
- Report Writing
- Customer Relations
- Credit and Collections
- Office Administration
- Organizational Skills
- Financial Reporting
- Account Reconciliation
- Business Administration
- Staff Training
- Policy and Procedure Modification
- Training and Coaching
- Policy Implementation
- Documentation Expertise
- Scheduling
- Clear Oral/Written Communication
- Workflow Optimization
- Performance Improvement
Certification
- DOT 49 CFR - Management, 08/01/22
- IATA/ICAO, 08/01/21
Assessments
Attention to detail, Proficient, 01/01/22, Identifying differences in materials, following instructions, and detecting details among distracting information
Timeline
Office Manager, Service Coordinator, Accounts Receivable
GenSolutions,LLC
09.2020 - 07.2023
Fleet Manager
Questliner
08.2019 - 09.2020
Bar / Grill Manager
Stonebridge Country Club
01.2017 - 01.2019
General Studies, Nursing
San Jacinto College District
High school diploma - General
Crosby High School
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