Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
AssistantManager

ALISON DEMOUSTES

Charleston,SC

Summary

An innovative and customer-oriented person with a strong background in managed organizational skills along with people skills. A compassionate, detailed oriented self-starter with experience in quality assurance, claims analysis and management principals & practices. A constant professional skilled in communicating, organizing and solving problems resulting in improvements in health care facility stature and rankings. Proficient in Microsoft Word, Excel, Outlook and PowerPoint.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

19
19
years of professional experience

Work History

TSA

HOTWORX
10.2024 - 03.2025
  • Customer Service
  • Sign up members, explain services we provide to new members and existing members
  • Daily cleaning, updating policies and procedures
  • Ordering supplies
  • Helped solve members problems with account and memberships
  • B2B, working with other businesses to get our business out in public

TSA

HOTWORX
08.2023 - 03.2024
  • Customer Service
  • Sign up members, explain services we provide to new members and existing members
  • Daily cleaning, updating policies and procedures
  • Ordering supplies
  • Helped solve members problems with account and memberships

Teacher

Kiddie Academy
01.2021 - 01.2022
  • Teach children of all ages the alphabet, days of the week, months, numbers. Etc.
  • Daily healthcare
  • Physical education
  • Taught the importance of selflove and how you treat people
  • Lifting 45 pounds or more
  • Lesson Plans

Patient Access Representative

Stony Brook Medical Center
01.2011 - 01.2019
  • Determined eligibility and patient cost share using electronic systems and other means.
  • Relayed information between patients and other staff members and provided updates as needed.
  • Greeted patients and their caregivers and recorded pertinent information into computer databases.
  • Recorded insurance information and obtained pre-approval for treatment if needed.
  • Provided financial guidance and excellence in Financial Care to patients and their representatives.
  • Monitored team productivity and provided constructive feedback to staff with management guidance.
  • Ensured compliance regulations were met including securing patient consents and regulatory signatures.
  • Completed and filed Death Certificates with the Town of Brookhaven and the Department of Health.

Insurance Broker Assistant

Robert P. Brady Agency
01.2006 - 01.2010
  • Assisted a Licensed Insurance Broker in the sale of personal and commercial insurance policies.
  • Processed and reviewed insurance documentation to ensure all forms were accurately completed.
  • Performed administrative tasks, such as maintaining records and handling insurance policy renewals.
  • Explained and promoted the features of various insurance policies resulting in increased sales.
  • Interviewed prospective clients to obtain data about their financial resources and insurance needs.

Education

Bachelor of Science - Psychology & Social Science

Dowling College
Oakdale, NY

Associate Degree - Criminal Justice

Suffolk County Community College
Selden, NY

Skills

  • Communication Skills
  • Conflict Management
  • Planning & Organizing
  • Attention to Detail
  • Professional Integrity
  • Team Building
  • Patient Care
  • Leadership Skills
  • Staff Training & Development
  • Customer Service
  • Decision-Making Skills
  • Dedicated Team Player
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Multitasking Abilities
  • Excellent communication

Affiliations

  • Make-A-Wish
  • VIBES
  • Soldiers on the Sound
  • Going Beyond the Pink
  • St. James Volunteer Fire Dept.
  • Suffolk County Caner Association
  • Suffolk County Fire Fighter Burn Center
  • Grace Care Food Pantry

Timeline

TSA

HOTWORX
10.2024 - 03.2025

TSA

HOTWORX
08.2023 - 03.2024

Teacher

Kiddie Academy
01.2021 - 01.2022

Patient Access Representative

Stony Brook Medical Center
01.2011 - 01.2019

Insurance Broker Assistant

Robert P. Brady Agency
01.2006 - 01.2010

Associate Degree - Criminal Justice

Suffolk County Community College

Bachelor of Science - Psychology & Social Science

Dowling College
ALISON DEMOUSTES