Alissa Atkinson
Amarillo
Summary
Detail-oriented and adept at managing confidential personnel files and enhancing customer relations. Proven ability in billing processes and office organization, showcasing strong attention to detail and excellent communication skills. Committed to supporting HR policies and fostering a collaborative work environment.
Overview
11
11
years of professional experience
Work History
Administrative Assistant/ HR
Martial Arts and Athletic Center
01.2022 - 12.2024
- Managed confidential personnel files with utmost discretion, safeguarding sensitive information from unauthorized access.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
- Managed billing processes for increased revenue collection and minimized outstanding balances.
- Responded to customer requests for information and resolved billing issues.
- Prepared billing correspondence and maintained database to organize billing information.
- Audited and corrected billing and posting documents for accuracy.
- Enhanced customer relations through prompt resolution of billing inquiries and disputes.
- Generated monthly billing and posting reports for management review.
Medical Receptionist
Sicher Foot Center
10.2018 - 12.2021
- Coordinated patient scheduling, and check-in.
- Checked patient insurance, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed multi-line phone system and pleasantly greeted patients.
- Maintained current and accurate medical records for patients.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Kept the waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
Temporary Court Clerk
Justice of the Peace, Potter County, Precinct 2
04.2016 - 06.2016
- Prepared court documents for filing in alignment with established protocols to support compliance.
- Managed sensitive case information, ensuring confidentiality and integrity in handling legal documents.
Accounts Receivable Clerk
AutoInc
06.2014 - 03.2015
- Submitted cash and check deposits.
- Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review.
- Maintained strict adherence to company confidentiality policies when handling sensitive financial data and personal information for clients.
Accounts Payable Clerk
AutoInc
04.2014 - 06.2014
- Reviewed vendor invoices for appropriate documentation and validity before payment.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Facilitated smoother end-of-month closings by collaborating with the accounting team to reconcile accounts payable ledgers.
Receptionist
Tri-state Ford
12.2013 - 04.2014
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors a positive first impression.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Operated a multi-line telephone system to answer and direct a high volume of calls.
Education
No Degree - Basic Courses
Clarendon Community College
Pampa, TXHigh School Diploma -
Pampa High School
Pampa, TX05-1995
Skills
- Expense tracking
- Document preparation
- Report generation
- Administrative skills
- Maintaining files
- Human resources support
- Administrative assistance
- Multitasking Abilities
- Attention to detail
- Time management
- Reliability
- Excellent communication
- Organizational skills
- Adaptability and flexibility
- Detail-oriented
- Self-motivated
Timeline
Administrative Assistant/ HR
Martial Arts and Athletic Center
01.2022 - 12.2024
Medical Receptionist
Sicher Foot Center
10.2018 - 12.2021
Temporary Court Clerk
Justice of the Peace, Potter County, Precinct 2
04.2016 - 06.2016
Accounts Receivable Clerk
AutoInc
06.2014 - 03.2015
Accounts Payable Clerk
AutoInc
04.2014 - 06.2014
Receptionist
Tri-state Ford
12.2013 - 04.2014
No Degree - Basic Courses
Clarendon Community College
High School Diploma -
Pampa High School
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