Alissa Brown
Kaufman
Summary
Reliable and upbeat employee whose successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
10
10
years of professional experience
Work History
Electronics Associate
Walmart
03.2025 - Current
- Supported inventory management through organization and labeling of parts.
- Maintained cleanliness and orderliness in work area to enhance efficiency.
- Adapted quickly to new tools and procedures in fast-paced environment.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
Store Manager
Prime Communications AT&T
06.2022 - 12.2024
- Managed daily store operations to ensure efficient workflow and customer satisfaction.
- Trained staff on product knowledge and customer service best practices.
- Implemented visual merchandising strategies to enhance product presentation and increase sales.
- Monitored inventory levels to maintain optimal stock and minimize shrinkage.
- Conducted regular staff meetings to communicate store goals and updates effectively.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Electronics Associate
Walmart
03.2018 - 06.2022
- Increased customer satisfaction, providing timely technical support and resolving product issues.
- Developed strong rapport with customers and created positive impression of business.
- Adapted quickly to new tools and procedures in fast-paced environment.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
Assistant Manager
Little Caesars
09.2015 - 09.2017
- Managed inventory systems, ensuring accuracy and optimizing stock levels for operational needs.
- Mentored junior staff, providing guidance on best practices and professional development opportunities.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
High School Diploma -
Malakoff High School
Malakoff, TXSkills
- Time management
- Adaptability and flexibility
- Customer service
- Excellent written and verbal communication
Timeline
Electronics Associate
Walmart
03.2025 - Current
Store Manager
Prime Communications AT&T
06.2022 - 12.2024
Electronics Associate
Walmart
03.2018 - 06.2022
Assistant Manager
Little Caesars
09.2015 - 09.2017
High School Diploma -
Malakoff High School
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