Alissa Bucci
Glenside,PA
Summary
Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
15
15
years of professional experience
Work History
Food Service Worker
Mr. P Pizza & Pasta
10.2010 - 07.2025
- Prepared and served food items, ensuring quality and presentation standards were consistently met.
- Operated kitchen equipment, adhering to safety protocols and maintaining cleanliness throughout the work area.
- Collaborated with team members to streamline order preparation, enhancing overall service efficiency.
- Assisted in inventory management, tracking supplies and minimizing waste through effective stock rotation.
- Trained new staff on food handling procedures and customer service excellence, fostering a supportive work environment.
- Certified and trained in SafeServ to ensure proper use of food-handling and a sanitary work environment.
- Took orders via telephone, table service, and front counter. Assisted customers in ordering their meals, bringing their ordered-food, and maintaining a clean restaurant after each customer had left the establishment.
Office Manager
Evergreen Counseling & Psychological AssociatesLLC
02.2016 - 03.2022
- Supervised administrative staff, providing guidance and fostering professional growth.
- Handled all medical billing via OfficeAlly, using ICD-10 billing coding.
- Handling all incoming calls between 2 phone lines-scheduling each new patient with appropriate therapist based off of their requested needs, vetting insurance benefits and letting patients know their responsibility per session, ensuring they have transportation to arrive on time.
- Greeting every patient per day, handling new patient paperwork for any new patient coming for their appointment, filing paperwork appropriately.
- Calculating sessions for 10+ psychotherapists weekly, and handling payroll for each (bi-weekly).
- Bein
- Developed and maintained electronic filing systems, ensuring accurate record-keeping and easy retrieval of documents.
- Oversaw inventory management for office supplies, minimizing costs while ensuring resource availability for staff needs.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Education
Bachelor of Arts - Psychology
Pennsylvania State University
Abington, PA12-2015
Skills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Strong communication skills
- Positive attitude and energy
- Fast-paced environment
- Team oriented
Languages
Spanish
Professional Working
Timeline
Office Manager
Evergreen Counseling & Psychological AssociatesLLC
02.2016 - 03.2022
Food Service Worker
Mr. P Pizza & Pasta
10.2010 - 07.2025
Bachelor of Arts - Psychology
Pennsylvania State University
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