alissa butler
Lakeside,CA
Summary
Dynamic and detail-oriented professional with experience at Millicent Hair and Company, excelling in client consultations and relationship building. Proven ability to enhance service delivery through creative hair coloring techniques and exceptional customer service. Recognized for maintaining a clean and organized salon environment, ensuring client satisfaction and repeat business.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hairstylist's Assistant
Millicent Hair and Company
03.2026 - Current
- Assisted stylists in delivering high-quality hair services to clients.
- Maintained cleanliness and organization of workstations and salon areas.
- Prepared clients for services, including consultations and shampooing.
- Managed inventory by restocking supplies and ensuring availability of tools.
- Learned product application techniques to enhance service delivery skills.
- Engaged with clients to ensure satisfaction and address concerns promptly.
- Collaborated with team members to streamline daily operations and improve workflow efficiency.
- Participated in continuing education opportunities, including workshops and industry conferences, to expand professional skillset and better serve clientele.
- Showcased creativity and attention to detail while effectively assisting lead hairstylists during complex hair transformations, resulting in consistently satisfied clients.
- Assisted lead hairstylist with precision cuts, color applications, and maintaining a clean work environment for optimal results.
Receptionist
Millicent Hair and Company
09.2025 - Current
- Greeted and assisted clients in a professional manner, ensuring a positive experience.
- Managed multi-line phone systems to efficiently route calls and handle inquiries.
- Scheduled appointments and maintained calendars for staff, enhancing organizational efficiency.
- Processed client transactions accurately, contributing to smooth front desk operations.
- Handled confidential information responsibly, adhering to company privacy policies.
- Assisted in training new receptionists on procedures and customer service standards.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
Server
Junction Bar & Grill
08.2024 - 01.2026
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Collaborated with kitchen staff to coordinate timely food delivery and special requests.
- Maintained cleanliness and organization of dining area to uphold health standards.
- Assisted in training new staff on menu knowledge and service protocols.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Host
Junction Bar & Grill
06.2024 - 01.2026
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system to optimize seating efficiency.
- Coordinated with kitchen staff to ensure timely food service.
- Assisted in training new hosts on operational procedures.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Monitored dining area for guest satisfaction and addressed concerns promptly.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
Santana Highschool
Santee, CA06.2024
Skills
Shampooing and conditioning hair
Building client relationships
Client consultation
Salon maintenance skills
Shampooing and conditioning
Creative vision
Health and safety regulations
Hair coloring procedures
Appointment scheduling
Housekeeping duties
Sales and upselling
Upselling haircare products
Daily schedule creation
Tech-Savvy
Great hand-eye coordination
Color application
Hair washing
Trained in hair coloring
Clipper and trimmer operation
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Social skills
Multitasking
Reliability
Excellent communication
Clear communication
Organizational skills
Team collaboration
Active listening
Hair styling
Tool, equipment, and surface sanitizing
Cash handling
Hair cutting and trimming
Workspace organization
Relationship building and management
Customer consultation
Team building
Certification
Cosmetology license
Timeline
Hairstylist's Assistant
Millicent Hair and Company
03.2026 - Current
Receptionist
Millicent Hair and Company
09.2025 - Current
Server
Junction Bar & Grill
08.2024 - 01.2026
Host
Junction Bar & Grill
06.2024 - 01.2026
High School Diploma -
Santana Highschool