Alissa Calderon
Los Angeles,CA
Summary
Driven and detail-oriented professional with proven experience in customer service and inventory control at Piara Pizza. Excelled in team collaboration and conflict resolution, enhancing customer satisfaction and operational efficiency. Demonstrated strong communication skills and computer literacy, contributing to a positive and productive work environment. Achieved significant improvements in customer engagement and store organization. Looking to find a new future endeavor.
Overview
3
3
years of professional experience
Work History
Store Associate
Piara Pizza
3020 S Figueroa St, Los Angeles, CA 90007
01.2024 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Maintained tidy and organized store to comply with cleanliness standards.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Answered questions about store policies and addressed customer concerns.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Located merchandise across various stores to address customer needs.
Office Assistant
South La College Prep
Los Angeles, CA
08.2021 - 12.2022
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Maintained and updated office records, both digital and physical.
- Expedited document processing with accurate data entry and timely filing.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
Education
Bachelor of Liberal Studies - Liberal Arts And General Studies
California State University Northridge
Northridge, CA06.2028
High School Diploma -
Palisades Charter High School
Pacific Palisades, CA06.2024
Skills
- Customer Service
- Cash Handling Accuracy
- Attention to Detail Focus
- Organization
- Inventory Control
- Active listening techniques
- Team Collaboration
- Time management mastery
- Basic math skills application
- Computer literacy fundamentals
- Team Leadership
- Payment Processing
- Patience and empathy demonstration
- Conflict resolution competency
- Merchandise Display Creativity
- Honest and Dependable
- Reliable and Responsible
- Friendly and Helpful
- Positive Customer Engagement
- Strong Communication and Interpersonal Skills
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Store Associate
Piara Pizza
01.2024 - Current
Office Assistant
South La College Prep
08.2021 - 12.2022
Bachelor of Liberal Studies - Liberal Arts And General Studies
California State University Northridge
High School Diploma -
Palisades Charter High School