Summary
Overview
Work History
Education
Skills
Certification
Applicant
Timeline
Generic

Alissa Castaneda

Tulare,CA

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

16
16
years of professional experience
1
1
Certification

Work History

MSSI for Maintenance Warehouse/Clothing/Canteen/Mail

CDCR
, USA
04.2017 - Current
  • Receive, process and issue warehouse stock; assure stock and warehouse facility is maintained in a safe, clean and orderly condition.
  • Maintain a variety of records, files and reports; maintain records of stock and order supplies as necessary.
  • Reviewing and receiving purchase orders.
  • Responsible for ordering, receipt, storage, and shipment of large volume of varied supplies requiring moderately complex storage practices for Plant Operations.
  • Incumbent maintains the security of work areas and work materials including tools and received and stored within the security tool cage.
  • Responsible for painting and scribing tools and issuing according to OP 20, prevent escape and injury by inmate to themselves, or others, to property, and maintain order and supervises the conduct of inmates.
  • Redirection in other departments so all around knowledge in other areas.
  • Train and supervises inmate workers. ensures safety.
  • Experience in canteen and clothing rooms.
  • Knowledge of BIS and SOMS.
  • Knows how to GR.
  • Controls inventory and prevents loss through pilferage and unnecessary damage.
  • Prepares reports, Maintain SDS Binder for all items located in area.
  • Keeps track of inmate timekeeping and inmate work reports.
  • Preform weekly health and safety inspections.
  • Ensures cleanliness, organization and correct filing.
  • Check and track 954's.
  • Ordering for the Maintenance warehouse to replenish stick items.
  • Knowledge with Master Data to delete or add stock numbers.
  • Do reports, maintain orders, hot tools.
  • Currently employed and working in the mailroom.

Self Help Sponsor

CDCR
, USA
05.2018 - 02.2019
  • Directing checking in a class of 25 inmates making sure they stay on topic in each class.
  • Utilizing Microsoft Word and Excel to create their sign in sheets and paper work for their classes.
  • Food shares contacting vendors and discussing prices and rates.
  • Providing certificates and chronos for completing classes/courses.
  • Providing class work material and modules.
  • Prepare correspondences for communication to the SGTS in program and to my supervisor to keep them up to date.
  • Checking soms to keep memos and rosters up to date on inmates housing cells/blocks.
  • Organizing paper work and time efficiently.

Holiday PSE Clerk

USPS
Visalia, USA
11.2016 - 01.2017
  • Scanned documents for mailing purposes and generated labels for outgoing items.
  • Maintained accurate records of all incoming and outgoing mail items.
  • Cleaned equipment regularly for proper functioning of machines used in the facility.
  • Verified addresses on envelopes before delivery to ensure accuracy of destination.
  • Provided customer service support to clients over the phone, via email or in person.
  • Performed data entry duties for tracking mail and other related activities.
  • Responded quickly to inquiries from customers regarding postal services offered by the post office.
  • Managed multiple projects simultaneously while meeting strict deadlines.
  • Assisted customers with their postal needs, such as sending packages and buying stamps.
  • Operated forklifts and other heavy equipment to move large items and containers.
  • Set goals and operating procedures that maximized employee effectiveness.
  • Offered support and advice to newer personnel to improve performance.
  • Operated mail processing equipment and manually sorted mail.
  • Supported shipping and receiving needs by loading and unloading transportation vehicles and containers.
  • Processed payments and handled cash using point of sale (POS) computer system.
  • Handled undeliverable mail in accordance with established procedures.
  • Processed invoices, purchase orders, expense reports, and other financial documents.
  • Ordered supplies needed for daily operations within the office.
  • Answered questions from coworkers regarding company policies and procedures.

Seasonal Winery Worker

E & J Gallo
Fresno, USA
07.2016 - 10.2016
  • Unloading trucks with a variety of product while directing trucks to correct stations for unloading and printing out labels and tags for each and product SKU.
  • Ensuring the information on the tag was correct such as (weight. product type, truck company, etc) ensure quality control.
  • Communicating with other shifts and managers on the breakdown on each shift.
  • Multitasking while working in various parts of the winery.
  • Consult with supervisors on alternative ways and actions for running product.
  • Operate computer, provide direction in my line, MSDS aware.
  • Moving and using heavy equipment for safety issues, ensuring workers wore personal protective equipment.
  • Inventory counts for the warehouse on the PPE that was used for the day.
  • Cleaning and organizing the area for the next shift and for general safety regulations.
  • Ensuring quality and quantity was met daily.
  • Monitored fermentation processes to ensure proper development of wines.
  • Participated in sensory evaluations of finished wines for consistency with established standards.
  • Operated bottling line machinery to package finished wines for distribution.

Merchandiser

Coca Cola
Fresno/Odessa, USA
08.2014 - 01.2016
  • Generated reports detailing current stock levels, sales figures, markdown information.
  • Provided feedback from customers regarding product selection, display, and pricing.
  • Inspected shipments for quality control purposes prior to stocking shelves or racks with merchandise.
  • Performed regular price checks on select items throughout the store location.
  • Analyzed inventory levels and made adjustments accordingly for maximum profitability.
  • Conducted regular inventory checks to maintain accurate stock levels.
  • Collaborated with vendors to negotiate pricing, delivery dates, and other terms of sale.
  • Maintained a clean and organized work environment at all times.
  • Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
  • Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
  • Monitored competitor activities in order to stay ahead of the competition.
  • Developed effective relationships with suppliers in order to secure competitive pricing for products purchased by the company.
  • Coordinated promotional events such as special sales or clearance items.
  • Organized displays according to company standards and specifications.
  • Maintained accurate records of all merchandise transactions including receipts, invoices, orders, discounts.
  • Set up attractive window displays that encouraged customers to enter the store.
  • Assisted customers with locating desired items within store locations.
  • Printed labels and tags for for-sale merchandise.

Driver Check In

Fed Ex Freight
Odessa, USA
11.2014 - 06.2015
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Maintained updated knowledge through continuing education and advanced training.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Completed day-to-day duties accurately and efficiently.
  • Completed routine maintenance and repair.
  • Recognized by management for providing exceptional customer service.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Operated a variety of machinery and tools safely and efficiently.
  • Updated and maintained databases with current information.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Communications Technician

Stellar Oilfield Rentals
, USA
01.2013 - 08.2014
  • We worked on a wireless intercom system that works using mesh technology, which outperforms standard line-of-sight systems.
  • We would set up an intercom system to give the oil rigs the ability to send a wireless internet signal throughout the entire location.
  • We would set up the system in an explosion-proof box so the oilfield workers could get internet and cable.
  • We would work with dial intercommunication systems, electronic testing, electric circuit boards, and schematic diaphragms, replace parts, make reports, keep records, and organize paperwork to bring back to the office.
  • We had a work vehicle, so we would have to keep up with the maintenance on the vehicle.
  • Maintain our tools and electrical equipment.
  • Analyze situations and come up with a game plan, or call our supervisor for assistance.
  • The locations would be far away from the office, so we would have to communicate clearly to try to troubleshoot the problem or units.
  • Performed maintenance on communications equipment such as routers, switches, modems, and firewalls.
  • Tracked inventory levels of spare parts used in repairing network devices.
  • Tested and troubleshot copper and fiber optic cables for connectivity issues.
  • Monitored system performance through regular testing of hardware components.
  • Developed documentation procedures for installation and maintenance of new systems.
  • Coordinated with vendors on the acquisition of new hardware components.
  • Created detailed reports on the status of all communications networks.
  • Configured wireless access points for secure data transmission between multiple sites.
  • Installed, configured and maintained network cabling systems according to industry standards.

Production Operator Level 3

Haagen Dax/Nestle
, USA
08.2010 - 08.2013
  • Observe machine operations to detect any problems or defects in the finished product.
  • Monitor the feed and speed of machines during the machining process.
  • Set up and operate machine tools to produce precision parts and instruments.
  • Adjust machine settings to complete tasks accurately.
  • Inspect finished workpieces to ensure conformance with specifications.
  • Carry out regular safety checks on machinery prior to operation.
  • Maintain records of completed work and production data including volume produced and time required for each task.
  • Perform periodic maintenance on machines such as cleaning and lubrication.
  • Load raw materials into machines according to specified measurements.
  • Identify areas where improvements can be made in terms of efficiency or cost savings.
  • Unload finished products from machines onto conveyors or other transport systems.
  • Troubleshoot malfunctions in equipment or processes.
  • Adjusted machine settings according to production requirements.
  • Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
  • Read blueprints and job orders to determine product specifications and tooling instructions.
  • Comply with company policies regarding quality control procedures.
  • Collaborate with other departments when necessary for successful completion of projects.
  • Keep detailed reports of maintenance activities performed on machinery.
  • Record production information such as quantities produced and materials used on daily logs.
  • Performed regular maintenance on machines to ensure optimal performance.
  • Prepared machine for production processes by equipping with required tools and parts.
  • Verified production orders prior to starting set-up.
  • Monitored and observed production line to watch for pile-ups and jams.
  • Assisted with troubleshooting issues that arose with facility production processes.
  • Performed daily inspections of plant systems, identifying potential problems and taking corrective action as needed.

Probation Correctional Officer

Tulare County Probation Department
Visalia, CA
08.2012 - 06.2013
  • Responded quickly and appropriately to emergency situations that may arise within the facility.
  • Initiated disciplinary action when necessary, following established procedures for documenting violations and infractions.
  • Ensured safety and security of juvenile inmates within the facility by conducting searches, supervising activities, and maintaining order.
  • Monitored juvenile inmates' behavior to detect any signs of physical or psychological distress, as well as potential for violent outbursts.
  • Provided transportation services for transporting prisoners from one location to another according to court orders or other directives.
  • Enforced rules concerning visitation rights among family members and friends of incarcerated individuals.
  • Intervened during conflicts between juvenile inmates, utilizing de-escalation techniques when possible.
  • Maintained records of juvenile inmate activities and progress towards rehabilitation goals.
  • Encouraged positive behaviors through incentives such as privileges or reduced sentences.
  • Developed rapport with inmates by engaging them in conversation about their interests or providing emotional support during difficult times.
  • Observed daily operations throughout the facility for compliance with standards set forth by governing bodies.
  • Maintained accurate logs detailing inmate movements both inside and outside the facility.
  • Maintained appropriate control, security and well-being over those detained.
  • Operated telephones, switchboards, intercoms and two-way radios to communicate with other personnel.

Sales Associate

Radio Shack
, USA
08.2009 - 08.2010
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Assisted customers with product selection, sizing and styling.
  • Processed transactions using a point-of-sale system.
  • Organized stockroom shelves according to size, color or style.
  • Developed promotional strategies to increase sales volume.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Demonstrated product features and benefits for customers' needs.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Conducted inventories on a regular basis to track stock levels.
  • Tracked sales performance metrics to identify trends in market place.
  • Provided accurate information about products, prices and services.

Education

General Education -

Tulare Union High School
Tulare, CA
06.2005

General Education -

Porterville College
Porterville, CA

Skills

  • Inventory management
  • Supply chain management
  • Data entry
  • Record keeping
  • Safety inspections
  • Microsoft Excel
  • Problem solving
  • Excellent communication
  • Quality control
  • Time management
  • Task prioritization
  • Problem resolution
  • Customer service

Certification

  • Fork lift certified

Applicant

Alissa, Castaneda, D, 1537925, Voluntary, acastaneda111@gmail.com, (915) 246-0773, 1673 N M ST, Tulare, CA, 93274

Timeline

Self Help Sponsor

CDCR
05.2018 - 02.2019

MSSI for Maintenance Warehouse/Clothing/Canteen/Mail

CDCR
04.2017 - Current

Holiday PSE Clerk

USPS
11.2016 - 01.2017

Seasonal Winery Worker

E & J Gallo
07.2016 - 10.2016

Driver Check In

Fed Ex Freight
11.2014 - 06.2015

Merchandiser

Coca Cola
08.2014 - 01.2016

Communications Technician

Stellar Oilfield Rentals
01.2013 - 08.2014

Probation Correctional Officer

Tulare County Probation Department
08.2012 - 06.2013

Production Operator Level 3

Haagen Dax/Nestle
08.2010 - 08.2013

Sales Associate

Radio Shack
08.2009 - 08.2010

General Education -

Tulare Union High School

General Education -

Porterville College

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