Alissa Cordry
Boise,ID
Summary
With 20 years of industry experience, serve as a liaison between branches and manage operational day-to-day practices. In coordination with branch management, report and make recommendations regarding the teams they oversee and daily processes.
Overview
13
13
years of professional experience
Work History
DISTRICT MANAGER / CATERING MANAGER
Sushi Shack LLC
05.2020 - Current
- Monitor financial performance and identify areas for improvement in cost savings and revenue generation.
- Develop and implement operational strategies to improve efficiency, sales strategies, reduce costs/waste and maximize customer satisfaction.
- Conduct regular store visits to monitor operations, identify challenges and provide support to managers and staff.
- Manage day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Create and maintaine employee records, including new hires, terminations, salary changes, payroll processing and tax withholding forms.
- Oversee catering operations, ensuring compliance with health and safety regulations and licenses.
- Develope and implement efficient inventory management systems to optimize resource allocation.
- Collaboration with clients to design customized catering menus that meet diverse dietary needs.
- Managed event logistics, coordinating timelines and resources for seamless execution of events.
- Established strong relationships with clients, fostering loyalty through exceptional customer service experiences.
- Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
- Met with clients to outline desired goals and prepared quotes for overall catering costs.
ASSISTANT GENERAL MANAGER
Flatbread
05.2017 - 04.2019
- Managed day-to-day operations including scheduling shifts, ordering supplies, overseeing inventory levels, and ensuring compliance with health codes.
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Reviewed monthly sales reports to identify areas of improvement and growth opportunities.
- Developed drink recipes and menus to meet customer preferences while optimizing profitability.
- Monitored the performance of bartenders and servers to ensure that all customers received prompt service in a courteous manner.
SALES REPRESENTATIVE
Crooked Fence Brewing Company
06.2012 - 05.2017
- Managed and expanded client accounts while exceeding sales targets and fostering long-term relationships through exceptional customer service and expertise.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Developed and implemented effective sales strategies for beverage products.
- Maintained detailed records of all sales activities.
- Promoted new product launches through various marketing channels.
VETERINARY/SURGICAL ASSISTANT
Animals R Us
03.2014 - 05.2016
- Assisting Veterinarians conduct safe and thorough health exams, recording health information and administering medications.
- Assisted veterinarians in examining, diagnosing and treating animals for various illnesses and injuries.
- Administered vaccinations, medications and treatments as prescribed by the veterinarian.
- Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
- Assisted in surgery preparation by setting up instruments, supplies and equipment prior to procedure start time.
Education
Associates - Veterinary Science
Brown Mackie College
Boise, IDSkills
- Microsoft Office Applications (Excel, Word, & PowerPoint)
- Quickbooks/Intuit
- Toast
- Aloha
- Sapphire (Khamu)
- Square
CORE COMPETENCIES
- Staff Recruiting
- Leadership Development
- Projections Development
- Human Resource Management
- Operations Oversight
- Profitability Optimization
- Financial Management
- Business Development
- Budget Management
- Revenue Generation
- Territory Management
- Team Building Practices
- Policies and Procedures
- Sales Forecasts
- Decision-Making
- Productivity Improvements
- Training and Coaching
- Cost Control
- Employee Retention
- Menu Development
- Labor Management
- Customer Engagement
- Schedule Coordination
- Labor and Food Cost Control
- Complaint Resolution
- Full-Service Restaurant Background
- Catering Coordination
- T.I.P.S. Certified
- Staff Scheduling
- Food Presentation
- Venue Management
- Catering Marketing
- Mixologist
Timeline
DISTRICT MANAGER / CATERING MANAGER
Sushi Shack LLC
05.2020 - Current
ASSISTANT GENERAL MANAGER
Flatbread
05.2017 - 04.2019
VETERINARY/SURGICAL ASSISTANT
Animals R Us
03.2014 - 05.2016
SALES REPRESENTATIVE
Crooked Fence Brewing Company
06.2012 - 05.2017
Associates - Veterinary Science
Brown Mackie College
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