Alissa Dearth
Independence,MO
Summary
Driven by a strong work ethic and expertise in food safety compliance, I significantly enhanced customer satisfaction at Walmart by streamlining deli operations and reducing waste. My background also includes mastering software systems at Safelite Solutions and excelling in fast-paced environments, demonstrating my ability to quickly adapt and maintain high levels of service.
Overview
5
5
years of professional experience
Work History
Deli
Walmart
Independence, MO
09.2023 - Current
- Enhanced customer satisfaction by providing exceptional deli product recommendations and personalized service.
- Managed deli operations efficiently, resulting in reduced labor costs without sacrificing customer service quality.
- Developed loyal customer relationships through knowledgeable assistance with specialty products such as cheeses, meats, and prepared foods.
- Reduced food waste by implementing proper inventory management and rotation practices.
Call Center Representative
Safelite Solutions
Iowa City, IA
03.2022 - 09.2023
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Kitchen
Kwikstar
Clinton, IA
03.2021 - 03.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations
Sandwich Artist
Subway
Bellevue, IA
09.2019 - 05.2021
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Education
Bellevue High School
Bellevue, IA05.2021
Skills
- Stocking shelves
- Sanitation Procedures
- Food Safety Compliance
- Product Rotation
Timeline
Deli
Walmart
09.2023 - Current
Call Center Representative
Safelite Solutions
03.2022 - 09.2023
Kitchen
Kwikstar
03.2021 - 03.2022
Sandwich Artist
Subway
09.2019 - 05.2021
Bellevue High School