Hi, I’m
Alissa Friedman
Tucson,AZ
Don’t believe everything you think.
Byron Katie
Summary
Experienced professional with over 15 years' dedication to nurturing potential, fostering inclusivity, and building unified teams. Adept in soft skills training, talent acquisition, marketing and event management, I am committed to excellence in communication and engagement, serving as a catalyst for individual growth and cohesive team dynamics.
Overview
18
years of professional experience
2
Certification
Work History
Assoc, Of Universities For Research In Astronomy
Mid-Senior Full-Cycle Recruiter: Contractor
01.2024 - 05.2024
Job overview
- Conducted end-to-end recruitment processes for mid-senior level positions, from job requisition to offer acceptance.
- Collaborated with hiring managers to understand job requirements and expectations.
- Enhanced recruitment by sourcing and selecting qualified candidates utilizing job boards, social media, and networking events.
- Identified candidate strengths and areas for growth through robust screening processes.
- Streamlined recruitment through effective utilization of Applicant Tracking System.
INTEGRATIVE TOUCH
Healing Center Manager
07.2023 - 12.2023
Job overview
- Instrumental in the collaborative launch of a pioneering non-profit holistic healing center.
- Enhanced customer satisfaction through exceptional service strategies, marked by kindness, and streamlined operations.
- Coordinated events and promotions at the center, generating increased foot traffic.
- Initiated new marketing campaigns that effectively raised brand awareness, attracting more customers to the center.
- Optimized center operations with integrated payment app for staff, clients, purchasing, and marketing automation.
- Managed recruitment, supervised interns, maximizing event impact at the healing center.
RENEWAL BY ANDERSEN
Events Coordinator/Retail Marketing Representative
02.2020 - 08.2022
Job overview
- Led 150+ end-to-end events, driving connections, brand visibility, and sales growth.
- Optimized vendor management for better relationships and timely service.
- Aided in recruitment, managing interviews and selection for event staffing.
- Successfully managed project progress using a shared online program, meeting deadlines.
- Created online leadership program, boosting relationships and productivity.
- Excellent communication skills, both verbal and written.
INDEPENDENT CONTRACTOR
Trainer/Speaker/Coach/Event Representative
11.2016 - 02.2020
Job overview
- Designed and delivered impactful soft skills and leadership training programs nationwide, e.g. Google and Cummins.
- Collaborated with experts for tailored training content; performed thorough assessments to identify gaps, developing effective training implementation.
- Enhanced trainee engagement with team-building exercises, fostering collaboration among diverse departments.
- Maximized individual potential within organizations through personalized one-on-one mentoring.
SIGNATURE WORLDWIDE
Customer Service/Sales/Leadership Trainer
09.2014 - 12.2016
Job overview
- Facilitated over 100 interactive training sessions across the US and Canada in hospitality, underscoring the indispensable value of soft skills.
- Developed customized training programs resulting in a 25% improvement in service performance.
- Collaborated with executives to identify and address training needs, driving organizational growth.
- Provided mentorship after trainings, resolving challenges to legendary customer service and sales skills, reinforcing effective techniques.
- Published articles in Training Publications on individual and team growth in soft skills, with a focus on effective communication strategies.
Various Agencies Worldwide
Trade Show Representative: Independent Contractor
01.2006 - 03.2014
Job overview
- Increased client engagement by demonstrating impactful product presentations at trade shows worldwide.
- Elevated company visibility by driving brand awareness through interactive displays and interactive game shows and activities.
- Drove sales success by securing 100+ leads per tradeshow from engaged prospects.
- Strengthened brand awareness and reputation via memorable interactions.
- Collaborated with marketing department to develop impactful promotional materials for use at trade show booths.
Education
Southern Illinois University, Carbondale, IL
Bachelor of Science from Communications Radio/TV
University Overview
- Dean's List
Skills
- Engaging Communicator
- Talent Acquisition Partner
- Soft Skills Training Expert
- Innovative Marketing Strategist
- Relatable Public Speaker
- Customer Care Specialist
- Relationship Development
- DEI Advocate
- Tech Savvy; Microsoft Office Suite, Applicant Tracking Systems - UKG, Jira, Confluence, Google Docs
Certification
- Emotional and Social Intelligence Coach, Institute for Social and Emotional Intelligence, Online Program
- Internal Family Systems - Level 1 Certified Center for Self-Leadership, Northbrook, IL
Timeline
Mid-Senior Full-Cycle Recruiter: Contractor
Assoc, Of Universities For Research In Astronomy
01.2024 - 05.2024
Healing Center Manager
INTEGRATIVE TOUCH
07.2023 - 12.2023
Events Coordinator/Retail Marketing Representative
RENEWAL BY ANDERSEN
02.2020 - 08.2022
Trainer/Speaker/Coach/Event Representative
INDEPENDENT CONTRACTOR
11.2016 - 02.2020
Customer Service/Sales/Leadership Trainer
SIGNATURE WORLDWIDE
09.2014 - 12.2016
Trade Show Representative: Independent Contractor
Various Agencies Worldwide
01.2006 - 03.2014
Southern Illinois University
Bachelor of Science from Communications Radio/TV
- Emotional and Social Intelligence Coach, Institute for Social and Emotional Intelligence, Online Program
- Internal Family Systems - Level 1 Certified Center for Self-Leadership, Northbrook, IL
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