Alissa Goldberg

School Bus Driver

• Completed pre-trip and post-trip bus inspections and child searches
• Transported passengers safely along prescribed routes according to tight schedules.

Driver- Trainer 2022-PRESENT

• Enhance driver safety
• Teach and instruct classroom, skills and on the road training
• Assist with helping employees with Mandate Reporter, Workday and First Connect set ups
• Conducting annual FS500

School Bus Driver Instructor

• Conduct Physical Performance Tests
• Instructing Safety Meetings

19A Certified Examiner

• Conduct annual Defensive Driving Evaluations
• Conduct bi-annual Behind The Wheel Evaluations

• Answering high call volumes/ taking important messages
• Scheduling and cancelling appointments
• Performed duties as a standby assistant manager with override capabilities
• Accessing personal and confidential records
• Running daily reports

• Data Entry
• Order Entry
• Mailing, tracking, creating and emailing invoices
• Responsible for the editing and maintenance of company leads
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

• Kept records on individual children including daily observations and activities
• Supported children's emotional and social development, encouraging understanding of others and positive self-concepts