Alissa Hartmann
Kewaskum
Summary
Results-driven Sr. Quality Systems Specialist with 20+ years of progressive aerospace QA leadership in quality assurance, internal auditing, corrective action management, supplier development, and continuous improvement. Recognized for mentoring suppliers and cross-functional teams to achieve and sustain AS9100 certification with zero audit findings. Proven ability to drive measurable process optimization, regulatory compliance (AS9100, AS9110, FAA, FAR), and operational excellence. Six Sigma Green Belt and Certified Internal Auditor. Seeking a senior QA leadership role to leverage deep technical expertise and deliver zero-defect outcomes under tight regulatory scrutiny. Results-driven Quality Systems Specialist known for high productivity and efficient task completion. Possess specialized skills in process optimization, regulatory compliance, and risk management. Excel at problem-solving, communication, and teamwork to achieve quality objectives.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Sr. Quality Systems Specialist
Derco, A Lockheed Martin Company
Milwaukee
01.2018 - Current
- Implemented automated system to document and capture process inefficiencies; drove 12+ process improvements and generated more than $200,000 in cost savings in the first year.
- Implemented new QMS documentation system housing 1,500+ documents, dramatically improving visibility and accessibility; reduced overdue annual reviews from more than 600 to an average of only 20.
- Mentored a key supplier through full AS9100 certification from zero prior compliance; delivered hands-on guidance, gap analysis, training, and consulting. Supplier passed initial audit with zero findings.
- Designed and implemented audit extension program that allowed 13+ qualifying processes to earn extensions on internal audits, saving 100+ labor hours.
- Led cross-functional continuous improvement team to develop and implement initiatives that enhanced operational efficiency and product quality while ensuring regulatory compliance.
- Conduct comprehensive internal audits and create/manage annual audit schedules; identify non-conformances and drive corrective actions to closure.
- Investigate quality issues, develop dispositions, and lead resolution efforts ensuring adherence to AS9100, AS9110, FAR, CFR, and FAA requirements.
- Developed and analyzed quality metrics and KPIs; delivered monthly reports to senior leadership with actionable insights supporting data-driven decision making.
- Design and deliver training presentations, videos, and infographics for employees and leadership on quality processes and continuous improvement programs.
- Organized and executed annual company-wide continuous improvement events to provide training on CI principles.
Quality Assurance / Cost of Quality Specialist
Derco, A Lockheed Martin Company
Milwaukee
01.2008 - 01.2018
- Managed post-sale customer quality and delivery inquiries, resolving supplier non-conformances and monitoring supplier performance to enhance customer satisfaction.
- Issued RMAs and scrap authorizations; coordinated monthly leadership review meetings addressing quality escapes and implementing preventive measures for sustained quality improvement.
- Partnered with cross-departmental teams to develop leaner processes that eliminated waste and significantly reduced risk of error and customer escapes.
- Produced and presented monthly Cost of Poor Quality reports and charts to leadership, identifying key areas for targeted improvement initiatives.
Technical Document Center Lead
Derco, A Lockheed Martin Company
Milwaukee
01.2004 - 01.2008
- Managed technical document center for proprietary blueprints and manuals; created and maintained standard work and regulated document revisions to ensure compliance.
- Assembled and reviewed technical data packages for suppliers and engineers; authorized acceptance of all technical support documentation to maintain project integrity.
- Calculated monthly metrics to identify improvement opportunities, supporting enhanced quality and delivery performance.
Education
Associate Degree - Arts & Science
University of Wisconsin
Washington, County01-2007
Skills
- AS9100
- AS9110
- FAA Compliance
- FAR Compliance
- Internal Auditing
- Audit Program Management
- Corrective Action
- Root Cause Analysis
- Supplier Development
- Certification Mentoring
- Continuous Improvement
- Six Sigma Green Belt
- Quality Metrics
- KPI Development
- Data Analytics
- Cross-Functional Team Leadership
- Training
- QMS Documentation
- Risk Mitigation
- Cost-of-Quality Reduction
- ERP System Optimization
- IFS
Certification
- Certified Internal Auditor
- Six Sigma Green Belt
- Six Sigma Yellow Belt
Accomplishments
- TLS Mission Maker Award Recipient - Q1 2022
- RMS-SLT SOAR Recognition Award Winner - 2021
Timeline
Sr. Quality Systems Specialist
Derco, A Lockheed Martin Company
01.2018 - Current
Quality Assurance / Cost of Quality Specialist
Derco, A Lockheed Martin Company
01.2008 - 01.2018
Technical Document Center Lead
Derco, A Lockheed Martin Company
01.2004 - 01.2008
Associate Degree - Arts & Science
University of Wisconsin