Alissa Hulburt
Riverview,FL
Summary
Enthusiastic and dedicated professional with over a decade of experience in healthcare and customer service. Proven ability to manage complex situations with a calm demeanor, deliver exceptional service, and communicate effectively with diverse individuals. Seeking to leverage my strong interpersonal skills, attention to detail, and passion for providing outstanding passenger care in a flight attendant role.
Overview
13
13
years of professional experience
Work History
Clinical Coordinator
USF Health
Tampa, FL
04.2018 - Current
- Organize and oversee administrative operations, manage staff, and coordinate with nursing staff, patients, and families to ensure top-tier patient care.
- Maintain accuracy and confidentiality in handling patient records.
- Educate patients on procedures, medications, and physician instructions to enhance outcomes.
- Provide superior customer service in a fast-paced environment by listening to patient needs and maintaining a positive attitude.
Medical Esthetician/Certified Medical Assistant
South Tampa Dermatology
Tampa, FL
05.2013 - 04.2022
- Assessed patient skin conditions, recommended treatments, and performed cosmetic procedures.
- Maintained and documented client records, scheduled follow-ups, and sold skincare products.
- Provided detailed patient care and followed up on treatments to ensure satisfaction
- Collaborated with other medical professionals to create a multidisciplinary approach to skincare, enhancing patient results.
- Enhanced clinic reputation for excellence in skincare by staying updated on the latest industry trends and techniques.
Patient Coordinator
Brandon Plastic Surgery
Brandon, FL
05.2011 - 05.2013
- Increased efficiency of the front office operations through effective multitasking, attention to detail, and organization skills.
- Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
- Maintained up-to-date knowledge on insurance policies, medical terminology, and clinic protocols in order to provide accurate information and assistance to patients.
- Maintained communication with sales representatives for medical equipment and skincare products.
- Assisted with surgical procedures and provided post-operative patient follow-up.
Education
No Degree - Liberal Arts And Sciences
Hillsborough Community College
Tampa, FLCosmetology - Medical Esthetician
Edu Tech
Brandon, FL05.2005
High School Diploma -
Bloomingdale High School
Valrico, FL05.1999
Skills
- Exceptional customer service and interpersonal skills
- Crisis management and problem-solving
- Strong communication and teamwork abilities
- Attention to detail and organizational skills
- First Aid and CPR certified
- Ability to remain calm and composed in high-pressure situations
- Experience with administrative and operational tasks
Timeline
Clinical Coordinator
USF Health
04.2018 - Current
Medical Esthetician/Certified Medical Assistant
South Tampa Dermatology
05.2013 - 04.2022
Patient Coordinator
Brandon Plastic Surgery
05.2011 - 05.2013
No Degree - Liberal Arts And Sciences
Hillsborough Community College
Cosmetology - Medical Esthetician
Edu Tech
High School Diploma -
Bloomingdale High School