Alissa King
Server
Las Vegas,NV
Summary
Business-minded Operations Associate known for verifying received data against orders for accuracy. Highly energetic with over 7 years of experience collaborating with other team members and handling various customer service tasks. Remains calm and poised while managing high-volume workloads.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Operations Team Member
Tiffany & Co
Las Vegas , NV
12.2019 - 01.2021
- Receiving packages of new merchandise, counting incoming items, preparing SKU’s, making and shipping Christmas packages with relative shipping labels.
- Organizing item classifications in the computer.
- Answering customer requests for personalization of items and cleaning and repair.
- Communicated with internal personnel to provide status updates for both shipping and receiving dates.
- Received and processed both written and verbal instructions, prints and work orders.
- Conducted quality assurance inspections on finished components and identified issues.
Server Captain
Cipriani
Las Vegas, NV
12.2019 - 03.2020
- (closure due to covid-19) 5 star service in the famed family owned and historic restaurant.
- Following the Cipriani style in the obsessive attention to detail and uncompromising quality of service.
- Execution of smooth service while communicating in Italian with floor managers.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Server Assistant
Cipriani
Wynn
Las Vegas
10.2018 - 12.2019
- Assisting the captain server in 5 star restaurant with preparation of mise in place, preparation of table and white glove service.
Sales Representative
CheF's Choice
Las Vegas
Las Vegas , NV
09.2018 - 11.2018
- Representing and selling of authentic Domestic, Italian and Spanish foods.
- Coordinated trade shows and created marketing collateral to reach greater potential customers.
- Built strong rapport with clients by understanding needs and clearly explaining products.
- Helped resolve client problems quickly with superior customer service.
Event Planner
ASSISTANT Event Planner-Canaletto Restaurant
Las Vegas, NV
04.2016 - 09.2018
- Taking reservations and answering phone, Preparation of Menus, Helping design table layout and choice of wines.
- Greeting guests at entrance and insuring smooth completion of event.
- Revising of Budget.(Las Vegas, Nevada)
- Authorized financial transactions with vendors for event services.
- Recommended workflow and budget improvements.
- Corresponded with clients to answer questions and resolve issues.
- Fulfilled contractual obligations, including communications, vendor coordination, schedule creation, budget administration and rehearsal and day of event coordination.
Pantry chef
second chef• Thomas hill Organics, Paso Robles
Paso Robles, California
06.2011 - 04.2015
- Communicating new menu items and specials to servers, Following established procedures set by head chef, Managing preparation of food items, Greeting seated guests to receive positive feedback.
Server
Alessia By Pirozzi
Laguna Beach, California
06.2011 - 04.2015
- Greeting guests, explaining Italian foods, Taking orders and serving foods in a professional manner.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Business ESL Teacher and Translating Manager
Erg Italia
Siracusa, Italy
10.2009 - 01.2010
- Instructing English courses to Italian Business Professionals assigned to work at the ISAB/ERG refinery in Siracusa, Sicily.
- Delivered curriculum and exhibited professionalism, consistency, patience and exceptional interpersonal skills.
- (Siracusa, Sicily).
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
- Attended daily meetings to provide accurate consecutive translations of conversations between members.
- Trained new employees in specific job requirements, teaching them job specific terminology in English.
Preschool English Teacher
Little Genius Academy
Rome, Italy
09.2004 - 06.2009
- Monitored Student Behavior, conducted learning activities, organized dalily playtime and assessed development.
- (Grottaferrata, Italy).
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Fostered reasoning and problem solving through active exploration games and activities.
Education
Event Operation (2018)
The International School Of Hospitality
Las Vegas, NVBachelor of Liberal Arts (2001) - Arts, Business, Economy, French, Politics and History
Canadian University College
Fashion Design(2000)
Parsons School Of Art
Paris FranceSkills
- Excel, Word, and Power Point
- Italian
- French
- Marketing
- Organizing
- Receiving
- Selling
- Customer Service
- Shipping
- Spanish
- Strategic Planning
- Phone
- Verbal Skills
- Warehouse equipment operation
- Shipping procedures
- Inventory maintenance and oversight
Additional Information
- EXAM OF ITALIAN LANGUAGE PROFECIENCY CILS EXAM , Universita’ di Siena B1 Level 42/48 (PASS) Volunteer Experience or Leadership NBAA private jet conference, Registration Hostess for Swiss Company KTNM October 3-11 2017. Received Award of recognition for excellent service. (Las Vegas, Nevada)
Certification
Universita per Stranieri di Siena Centro Cils
Level B1 Capacity of Comunication in Italian
Timeline
Operations Team Member
Tiffany & Co
12.2019 - 01.2021
Server Captain
Cipriani
12.2019 - 03.2020
Server Assistant
Cipriani
Wynn
10.2018 - 12.2019
Sales Representative
CheF's Choice
Las Vegas
09.2018 - 11.2018
Event Planner
ASSISTANT Event Planner-Canaletto Restaurant
04.2016 - 09.2018
Pantry chef
second chef• Thomas hill Organics, Paso Robles
06.2011 - 04.2015
Server
Alessia By Pirozzi
06.2011 - 04.2015
Business ESL Teacher and Translating Manager
Erg Italia
10.2009 - 01.2010
Preschool English Teacher
Little Genius Academy
09.2004 - 06.2009
Event Operation (2018)
The International School Of Hospitality
Bachelor of Liberal Arts (2001) - Arts, Business, Economy, French, Politics and History
Canadian University College
Fashion Design(2000)
Parsons School Of Art