Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Alissa Krahenbuhl

Saint Charles,IL

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

19
19
years of professional experience

Work History

Relocation specialist

ALE Solutions
02.2019 - Current
  • Seek and secure temporary housing for displaced Insurance Policyholders and their families by building relationships and providing exemplary customer service
  • Assessing housing needs and locating available long-term housing for displaced policyholders and their families, including factors such as pets, distance, accessibility, and policy limits
  • Displaying empathy, care, and compassion while building rapport with policyholders throughout the relocation process
  • Coordinating all logistics for families, including move-in, furniture delivery, utility set-up, and security deposits
  • Coordinating support and approvals on behalf of the family, working directly with internal and external teams to source appropriate housing in a timely manner
  • Working with property management teams, landlords, and customers to resolve any issues following move-in
  • Negotiating short-term leases with property management companies and landlords
  • Collect date from property mangers and homeowners so funds can be sent to them prior to the family moving into their temporary housing
  • Managing all necessary paperwork and detailed documentation to finalize the family’s relocation and support their needs through the process
  • Maintaining policyholder files with continued updates and changes
  • Confirm the lease terms with all property managers and owners
  • Review all leases prior to the policyholders signing the document
  • When reviewing the lease for accuracy with the start and end dates and making sure that fee and deposit match what was approved by the insurance company.

Relocation Search Specialist

ALE Solutions
01.2017 - 02.2019
  • Review all assigned files daily and assess the needs of each individual client
  • Communite throughout the day using micosoft outlook with colleges and landlord in a timely manage
  • Search for properties using MyALE portal and online search engines and corport vendors
  • Negotiate short-term leases with landlords, property owner and property management companies
  • Update ACT! daily with properties contacted as and any informtaioion that is needed from the account manager on the file and the relocation specialist
  • Take on new claim throught out the day as they are assigned
  • Submit property options in a timely manger into MyALE so that they account manager can review the information regarding the property specs and pricing for the lease term needed
  • Maintaining the goal of a submitting 5 property options each day
  • Use excel to create a spread sheet of the property that were located and accepted by the policyholder’s each month to submit to management at the end of each month.

Photography Manager

Lifetouch National School
07.2005 - 02.2016
  • Manages all employee of the photography department and responsible for the achievement of both photography departments
  • Determine staffing requirements, recruits new hire and trains all employee’s
  • Planned and conducted five photography staff training's per year, with strong emphasis on company growth, exceptional customer service and photography quality
  • Schedule employees accordingly to meet the departments allotted yearly budget
  • Schedule photographers to all events on the weekly calendar days utiliezing google maps to determine who live the closest to each event and who is trained to photographer the particular platform
  • These jobs included, panoramics, school portraits, special events and sports photography
  • Set employee objectives, monitor and measure performance and maintaining set goals for each photographer
  • Evaluates productivity through employee image critique and field performance
  • Color corrected and edited photographs using photoshop as need for the yearbook department
  • Be ready at all times to leave our office or a school to resolve equipment issues in the field
  • Travel the 7 surrounding counties of chicago to help out at school when picture day is running behind
  • Work with Photographers out in the field to help them meet their set goals and improve their overall photography
  • Maintain employee check-ins every friday at our Orland Park, IL office making sure that all photographer have dropped of there job bags for that we can pickup their new schedule for the following week
  • Maintain all photography equipment owned by our territory
  • Maintain and track all broken equipment, by using tracking lables and our internal excel spread sheet to make sure the equipment has been sent back in working condition
  • Attend week long summer sales meeting and photography training each summer
  • Attend week long training sessions in the winter located at our coproparte office
  • Book flight for the photography department staff for out of town training events
  • Submit photography into contests for each employee two times a year
  • Check time and miles sheet for accuracy
  • Trun in monthly receipt for photography expenses with in the department
  • Work closely with our HR department with new hires, employee performance reviews, employee write ups and also employee discharges
  • Manage the return of photography equipment at the end of the season making sure that each photographer has truned in all equipment
  • Test and calibrabrae all photography equipement with light reading and photographs sent to our corporte offiice to determin the setting for each camera system.

Education

Black and White photography, Color photography, Digital Imaging, History of photography, Business management, General Education -

Elgin Community College
Elgin, IL
01.2002

High School, General Education -

Saint Charles High School
Saint Charles, IL
01.2000

Skills

  • Microsoft Office
  • Training and mentoring
  • Effective Communication
  • Self Motivation
  • Attention to Detail
  • Conflict Resolution
  • Client Relationship Building
  • Employee Counseling
  • New Hire Onboarding
  • Recruitment
  • Human Resources Support
  • Personnel Management
  • Procedure Compliance
  • Reliability
  • Performance measurement
  • Problem-solving aptitude
  • Time Tracking and Payroll Administration
  • Time Management
  • Complaint Handling
  • Employment Data Tracking
  • Remote Conferencing and Communication
  • Adaptability and Flexibility
  • Wages and salary
  • Multitasking
  • Employee Orientation
  • Training development
  • Goal Setting
  • Problem-solving abilities
  • Team Collaboration
  • Task Prioritization
  • Recruitment and hiring

Awards

  • 2013 People’s Choice Grand Champion Lifetouch NSS, Exhibition other category photography
  • Certified Lead Photographer for Lifetouch National School Studios
  • 2000 United States Art Award winner, Photography Category

Timeline

Relocation specialist

ALE Solutions
02.2019 - Current

Relocation Search Specialist

ALE Solutions
01.2017 - 02.2019

Photography Manager

Lifetouch National School
07.2005 - 02.2016

Black and White photography, Color photography, Digital Imaging, History of photography, Business management, General Education -

Elgin Community College

High School, General Education -

Saint Charles High School

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