Alissa Lansden

Seasoned litigation paralegal with over 15 years of comprehensive experience across various legal fields, most recently in personal injury law. I have also extensive experience in product liability, premise liability, construction law, business litigation, toxic tort, insurance defense, medical malpractice, civil disputes, government regulations, family law, and contract disputes. In addition to experience as a paralegal, I also have experience in human resources, accounting, marketing, and firm administration. My extensive skill set encompasses an array of responsibilities in the legal field, giving me an a strong background and allowing me to fully take on all positions in a firm. My experience includes drafting of legal documents such as pleadings and motions, designing and actively presenting of exhibits and displays in hearings, depositions, arbitrations, mediations, and trials, conducting legal research and preparing comprehensive reports and memoranda to outline key findings, proficiently reviewing and summarizing extensive document productions, medical records, non- party productions, and deposition transcripts to extract pertinent information for case strategy and presentation, maintenance of case calendars and tracking of all tasks, ensuring adherence to deadlines and seamless coordination of case-related activities, high proficiency in a diverse range of software applications, including the Microsoft Office Suite, Creative Cloud Suite, (Design Apps, Acrobat Pro,) Trial Director, Disc, AxCelerate, Amicus, Juris, PcLaw, Aderant Total Office, DocsOpen, and Office 365, Lightspeed EVO, Dockmaster, Winboats, QuickBooks, among others, enabling efficient workflow management and adaptation to new systems as needed. In addition, I also handled recruiting, interviewing, onboarding, and training of new hires and managing staff, payroll for multiple entities in multiple states, coordination of employee benefits, social media marketing and design, including campaign management.

• Certified Notary Public, 01/2021, 02/2025
• Real Estate License (in progress)
• Driver's License, 01/2023, 01/2032
• Senior Professional in Human Resources- Assessments/Certification
• Social Media Marketing- Certification 2024

• LITIGATION PARALEGAL, PERSONAL INJURY, LEVEL 3, SR., Confidential, Akron, OH, 09/2023, Present,
• Oversee approximately 120 litigation matters or cases in preparation for litigation;
• Obtain, review, and organize medical records.,
• Continuously assess each case to identify records or bills requiring updates;
• Communicate with all parties' respective carriers to ascertain available coverage and policy details;
• Prepare and maintain comprehensive damage summaries, including medical expenses, lost wages, and property damage;
• Review and appropriately save mail within the relevant case;
• Prepare and forward medical records to the relevant insurance carriers;
• Draft all necessary correspondence to carriers, medical providers, opposing counsel, the court, amongst others, as needed;
• Verify provider and lienholder balances, ensuring effective subrogation resolution;
• Manage all aspects of closings, including preparing closing statements, obtaining releases, managing settlement checks, and facilitating client settlement and provider disbursement checks;
• Maintain consistent and regular communication with clients regarding case status;
• Submit Excel reports detailing the current status of assigned matters, including county information, discovery due dates, filing dates, and mediation schedules;
• Attend quarterly team meetings and provide support to colleagues when needed.

LITIGATION PARALEGAL, CIVIL, Grant, Fridkin, Pearson, Bonita Springs, FL, 2022

• Prepared legal pleadings, motions, final judgments, orders, petitions, and memorandums, ensuring their timely submission through the Florida E-Filing platform;
• Proficiently handled discovery requests, both preparing and responding;
• Managed multiple attorney calendars, ensuring efficient scheduling and coordination;
• Attended court proceedings, depositions, arbitrations, and mediations for purposes of presenting exhibits using Trial Director Pro. and Trialpad;
• Utilized graphic design software from the Adobe Suite (including Photoshop, Lightroom, Illustrator, and InDesign) to create presentations and exhibits;
• Summarized extensive document productions using eDiscovery platforms such as Disco and Axcelerate;
• Conducted thorough legal research using Lexis Nexis and West Law;
• Maintained accurate legal timekeeping records via Amicus;
• Oversaw all legal assistants in the litigation department, ensuring proper calendaring of case management, discovery, appellate, and trial order deadlines;
• Managed and organized the law library to guarantee that attorneys could easily find the legal resources pertinent to their areas of practice.

OFFICE MANAGEMENT/FIRM ADMINISTRATOR/PARALEGAL, Kelleher Law, Naples, FL, 01/2020, 12/2022, 

• Assumed full accountability for financial operations- Encompassed accounts payable and receivable (AP/AR), multi-entity payroll administration, benefit coordination, personnel oversight, processed settlement and trust checks, prepared closing statements, conducted bank reconciliations, created financial budgets, trained new team members;
• Innovated and implemented customized merge forms tailored for use in Aderant Total Ofice CRM, optimizing the case initiation process;
• Developed complex Excel spreadsheets to automate employee bonus calculations based on settlement amounts, claim status, severity of damages, liens, and partner fees;
• Managed all pre-suit personal injury matters comprehensively- acquired medical records., initiated claims with carriers, drafted Letters of Representation (LORs) and Protection (LOPs), obtained traffic incident reports., scheduled medical appointments for clients., obtained lien and subrogation information, oversaw client relations and actively communicated case status with clients, conducted thorough research on opposing parties, asset searches, and investigations on potential defendants to assess claim viability.

WARRANTY MANAGER/ASST. SERVICE MANAGER, Riva Motorsports of the Keys, Key Largo, FL, 01/2017, 12/2020

• As the exclusive overseer of warranty claims for watercraft, personal watercraft, and golf carts, I meticulously documented defects and possessed in-depth knowledge of each manufacturer's warranty policies;
• Leveraging my legal expertise, I frequently contested manufacturers' claim denials arising from poorly drafted warranty language, successfully securing repairs and replacements for clients that may have otherwise been denied coverage;
• Took on position with zero knowledge of these watercraft or other type of vehicles and with no training as my predecessor had left abruptly, taking with them all manufacturer handbooks, publishing materials, warranty statements, etc., I was tasked with autonomously training myself, assuming full operational responsibility of the warranty department from my first day;
• Acknowledged for exemplary performance and dedication, I underwent a 90-day review within 30 days, accompanied by a significant salary increase;
• Despite the role's non-client-facing nature, I initiated direct client interactions, ensuring their satisfaction with repairs and services rendered, a unique initiative in the history of the warranty management role.
• In tandem with the service manager, I actively contributed to meeting daily and monthly service objectives through motivational leadership and team-building activities. Emphasizing positive reinforcement over micromanagement, I fostered an environment of employee morale enhancement and heightened productivity, significantly improving departmental efficiency;
• After a year, my duties extended far beyond warranty claims to encompass monitoring service work orders, facilitating timely part procurement and installation, and managing internal service tickets for the sales team, ensuring adherence to timelines and incentivizing technician performance, another unique initiative in the history of this role, giving me the secondary title of “assistant service manager.”

PARALEGAL, LAW OFFICES OF ADRIENNE SKINNER, Homestead, FL, 01/2009, 12/2012, 

• Maintained attorney's calendar, scheduling of mediations, hearings, trials, depositions, and attorney meetings;
• Solely responsible for all aspects of legal billing and accounting, including employee payroll and AP/AR;
• Worked directly with clients to ensure their interests were fully represented in a compassionate and supportive manner in bankruptcy and family law matters;
• Assisted in compiling necessary documentation for filing of bankruptcies., Preparation and filing of same.

LITIGATION PARALEGAL, Vernis and Bowling, Islamorada and Fort Myers, FL, 01/2007, 12/2009

• Managed and defended all aspects of approximately 250-300 personal injury protection matters for a national insurance company;
• Handled pleading preparation, e-filing, document management, scheduling and maintaining calendars, and corresponding directly with clients and carriers, as well as opposing counsel;
• Assisted the managing attorney with document preparation, scheduling, filing, and basic client and case management for multiple government entities;
• Provided graphic design services for printed marketing campaigns and mailings, as well as planned social events;
• Handled all Engle Trust Tobacco Lawsuit claims for the Florida Keys office, responsible for compiling the necessary documentation and medicals necessary to prove eligibility for compensation from the Trust;
• Facing a potential switch by our biggest client due to a new board member's preference for a different Miami law firm, another paralegal and I conducted extensive research and calculations and compiled and presented a concise report. This highlighted our firm's superior cost-effectiveness and service quality over a period of approximately 10 years, ultimately convincing the board to maintain our services.

• LITIGATION MANAGER- ASBESTOS/PRODUCT LIABILITY, Hanna, Campbell, & Powell, LLP, Akron, OH, 01/1999, 12/2006,
• Worked on specialized team as national coordinating counsel for an international corporation's product liability litigation, handling all cases across 10-12 states;
• Managed the entire case docket, coordinated monthly status conferences, and prepared detailed reports for clients and counsel on asbestos litigation;
• Directed document reviews, discovery responses, and medical record analyses to identify asbestos exposure linked to the client's products and facilities;
• Summarized depositions, medical records, and case status materials;
• Developed a settlement negotiation Excel-based tool to calculate settlement ranges based on exposure and disease progression and prognosis;
• Researched talc's carcinogenic potential in the early 2000s, predicting its comparison to asbestos before widespread legal recognition;
• Acted as national counsel for a major tire manufacturer, participating in an extensive investigation into a significant tire recall and reporting findings to NHTSA.