Alissa Malone
Sedalia,MO
Summary
Dynamic sales leader with proven expertise in driving revenue growth and fostering high-performance teams at Missouri Health and Wellness. Excelled in sales planning and performance management, achieving consistent sales targets. Skilled in product merchandising and upselling strategies, with a talent for coaching and mentoring. Demonstrates exceptional product knowledge and sales proficiency, significantly boosting team achievements and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Sales Lead/Bud Tender
Missouri Health And Wellness
08.2024 - 11.2024
- Trained, coached, and mentored new sales associates for maximum performance.
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Cultivated a high-performance culture within the team by setting clear expectations, providing regular feedback, and recognizing achievements.
- Exceeded sales targets consistently through proactive prospecting, relationship-building, and closing deals.
- Boosted sales performance by implementing strategic sales plans and effective team management.
Bartender/Server
The Cove
05.2019 - 08.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Education
Bachelor Of Administration - Marketing Management
Central Methodist University
Fayette, MO05.2024
Skills
- Product merchandising
- Product knowledge expertise
- Sales proficiency
- Stockroom management
- Sales planning
- Upselling strategies
- Performance management
Timeline
Sales Lead/Bud Tender
Missouri Health And Wellness
08.2024 - 11.2024
Bartender/Server
The Cove
05.2019 - 08.2024
Bachelor Of Administration - Marketing Management
Central Methodist University
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