Alissa Osterhagen
Los Angeles,CA
Summary
Results-driven professional with 5+ years of experience in account management, marketing, and client relations within fast-paced, high-growth environments. Proven ability to drive sales through relationship-building, strategic planning, and clear communication. Experienced in managing e-commerce and medical aesthetics marketing campaigns. Recognized for cross-functional collaboration and consistently delivering measurable results.
Overview
6
6
years of professional experience
Work History
Social Media Coordinator
GR0
Los Angeles, CA
01.2022 - Current
- Executed influencer campaigns for beauty and lifestyle brands across multiple platforms
- Managed influencer contracts and tracked campaign ROI using Google Analytics and UTM links
- Maintained communication with clients and influencers to ensure timely delivery of content
- Supported brand growth for e-commerce beauty clients and digital platforms
Accounting Assistant
Garrett Associates
Los Angeles, CA
04.2021 - 07.2022
- Oversaw advertising budgets and campaign billing for major automotive clients
- Delivered monthly financial reports and managed internal payroll operations
- Utilized QuickBooks and Excel to streamline financial processes
Senior Account Manager
PaymentCloud Inc.
Sherman Oaks, CA
06.2020 - 04.2021
- Managed a portfolio of 500+ client accounts, including rate negotiations and relationship development
- Built vendor partnerships and contributed to business growth through high-touch service
- Recognized for exceptional client retention and performance in a high-pressure environment
Medical Marketing Sales Representative
Aurora Medical Spa & Plastic Surgery
East Lansing, MI
01.2020 - 04.2020
- Led marketing and sales efforts for Botox and aesthetic products
- Represented the brand at trade shows with over 6,000 attendees
- Launched company's website and e-commerce functionality
Customer Operations Intern
Coyote Logistics
Chicago, IL
05.2019 - 08.2019
- Tracked KPIs and supported national sales teams
- Created Excel dashboards for performance insights
- Assisted with operations for over 300 daily shipments
Social Media Marketing Intern
Michigan Creative
East Lansing, MI
11.2018 - 05.2019
- Developed social content for Michigan State University and external clients
- Ran paid and organic campaigns across multiple platforms
Education
B.S. - Advertising Management, Public Relations
Michigan State University
05.2020
Advertising -
Western Michigan University
05.2018
Skills
- Account Management & Sales
- Strategic Planning & Campaign Execution
- Customer Relationship Management
- Social Media & Influencer Marketing
- Data Analysis & Performance Tracking
- Project Coordination
- Event & Trade Show Representation
- CRM & Financial Systems (QuickBooks, Excel)
- Google Analytics & UTM Tracking
References
References available upon request.
Timeline
Social Media Coordinator
GR0
01.2022 - Current
Accounting Assistant
Garrett Associates
04.2021 - 07.2022
Senior Account Manager
PaymentCloud Inc.
06.2020 - 04.2021
Medical Marketing Sales Representative
Aurora Medical Spa & Plastic Surgery
01.2020 - 04.2020
Customer Operations Intern
Coyote Logistics
05.2019 - 08.2019
Social Media Marketing Intern
Michigan Creative
11.2018 - 05.2019
B.S. - Advertising Management, Public Relations
Michigan State University
Advertising -
Western Michigan University
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