Alissa Rodriguez
Oceanside,CA
Summary
Detail-oriented and proactive recent graduate with excellent research, technical, and problem-solving skills. Strong organizational skills and a dedication to supporting team goals. Able to learn new concepts quickly and communicate effectively.
Overview
4
4
years of professional experience
Work History
Associate Team Lead
Panera Bread
Oceanside, CA
09.2022 - Current
- Maintained a positive work environment by encouraging collaboration among team members.
- Responded quickly to customer inquiries, concerns, or complaints in a professional manner.
- Kept work areas clean, neat, and free of safety hazards to maximize efficiency.
- Developed positive customer relationships through friendly greeting and excellent service.
- Worked hard to learn required tasks quickly to maximize performance.
Customer Service Cashier
AAFES Exchange
Fort Irwin, CA
11.2021 - 07.2022
- Answered incoming phone calls from customers regarding product availability or store locations.
- Addressed customer questions and concerns regarding products and services.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Crew Team Member
Pizza Hut
Fort Irwin, CA
03.2020 - 11.2021
- Provided excellent customer service at all times.
- Cleaned work areas regularly throughout shift.
- Performed store opening and closing procedures as directed by management team.
- Replenished inventory levels when necessary.
- Adhered to safety protocols when handling hazardous materials or working with heavy machinery.
Education
Associate of Science - Dental Assisting
Barstow Community College
Barstow, CA05.2024
High School Diploma -
Silver Valley Academy
Daggett, CA05.2021
Skills
- Leadership
- Attention to Detail
- Safety processes and procedures
- Goal Setting
- Team motivation
- Flexible Schedule
- Complex Problem-Solving
- Staff Training
Accomplishments
- Team Lead promotion
- Dean's List
Timeline
Associate Team Lead
Panera Bread
09.2022 - Current
Customer Service Cashier
AAFES Exchange
11.2021 - 07.2022
Crew Team Member
Pizza Hut
03.2020 - 11.2021
Associate of Science - Dental Assisting
Barstow Community College
High School Diploma -
Silver Valley Academy