Summary
Overview
Work History
Education
Skills
Interests
Accomplishments
Timeline
Generic

Alissa Shaw

Experimentation, A/B Testing, Program Management & CRO Professional
Jacksonville Beach,FL

Summary

With over 13 years of experience in digital marketing and experimentation, a key contributor to the Experimentation Team at Fanatics, collectively generating over $120M in annual revenue through strategic A/B testing. Proficient in web analytics, A/B testing insights, test design, and the application of statistics and behavioral data, driving strategic business outcomes. Dedicated to fostering a positive team culture that values learning and celebrates achievements, ensuring continuous growth and innovation.

Overview

14
14
years of professional experience
8
8
years of post-secondary education

Work History

Senior Manager, Experimentation

Fanatics
03.2024 - Current
  • Co-led a high-performing Experimentation Team, executing an average of 60 A/B tests per month, personally owning 572 tests during 5-year tenure.
  • Consistently exceeded net revenue goals, generating over $120M in incremental revenue annually.
  • Led the center of excellence for experimentation platform and tooling enhancements for in-house products.
  • Designed and implemented a new Experimentation Team model, scaling support roles for testing strategists to scale test throughput.
  • Developed comprehensive reporting systems to monitor program health and provide stakeholders with regular updates.
  • Gained deep expertise in experimentation for areas such as pricing & promotion, payment integration, cart & checkout experience, and homepage testing.
  • Fostered a positive team culture by implementing a spot award system, celebrating milestones, and encouraging personal growth.


Manager, Experimentation

Fanatics
11.2022 - 03.2024

Senior Experimentation Strategist

Fanatics
11.2021 - 11.2022

Experimentation Strategist

Fanatics
08.2019 - 11.2021

Marketing Project Manager

DiscoverTec
Jacksonville, Florida
3 2019 - 08.2019
  • Led digital marketing projects, including SEO, Paid Search, Paid Social, organic social strategies, and web development.
  • Managed 12-15 clients, ensuring projects stayed within budget and met client expectations.
  • Collaborated with 5-person team to create and manage project documentation, schedules, and budgets.
  • Communicated with clients to manage expectations and deliverables.
  • Provided project status reports for VP and CEO.

Project Manager, Experimentation

MECLABS Institute
09.2014 - 02.2019
  • Led web-based projects focused on meeting clients' sales goals.
  • Acted as Project Owner & Client Relationship Manager for CRO, A/B Testing, Value Proposition Development, and Web Application Builds.
  • Managed project charters, optimization roadmaps, and ensured tasks stayed within budget and scope.
  • Conducted competitive research, analytics, and user tests.
  • Documented A/B testing cycles and managed internal resources.
  • Led client relationship management, including meetings and communications, and supported sales team in identifying new opportunities.

Research Analyst, Experimentation

MECLABS Institute
01.2014 - 08.2014
  • Supported Project Managers and Optimization Experts with data-driven insights and test result analysis.
  • Extracted and analyzed web analytics data and conducted competitive research.
  • Created wireframes for test hypotheses and ensured integrity of test variations through quality assurance reviews.
  • Monitored live tests for sufficient sample sizes and interpreted results to develop customer theory principles.
  • Monitor tests that are live to determine when sufficient samples sizes have been met.
  • Interpret test results into key findings and support in development of customer theory principles.

Marketing Data Analyst

Nivel Parts & Manufacturing
10.2010 - 08.2012
  • Provided data analyses for Sales, Digital, and Finance teams to inform marketing strategies.
  • Reported to Chief Marketing Officer and VP of Sales.
  • Used SQL, Excel, and database tools for data manipulation and analysis.
  • Compiled regular performance reports on sales, inventory, e-commerce, customer behavior, email, and paid media.

Education

MBA - Business Administration

University of North Florida
Jacksonville, FL
09.2012 - 12.2013

Master of Arts - International Management

Master of Arts
Europe
10.2012 - 12.2013

Graduate Certificate -

Dongbei University of Finance & Economics
Dalian, China
05.2013 - 08.2013

BBA - Business Management

University of North Florida
Jacksonville, FL
08.2006 - 12.2011

Skills

Productivity & Collaboration: Jira, Confluence, Trello, Basecamp, Asana, Trello, YouTrack, Teamwork

Web Analytics Platforms: Home-grown platforms, Google Analytics, Adobe Site Catalyst, Adwords, Google Tag Manager

Project Management: MS Project, Paymo, Teamwork

A/B Testing & Experimentation Platforms - basic knowledge: Google Optimize, Optimizely, Google AdWords, Adobe Target

Web Interface Platforms & CMS - basic knowledge: Shopify, Wordpress, Adobe Experience Manager, Umbraco, Hubspot

Consumer Research Tools and Services: UserTestingcom, SurveyMonkey, SurveyGizmo, focus group mediation, MouseFlow, HotJar

UX & Prototyping tools: Hotgloo, Axure Pro

Productivity: MS PowerPoint, MS Excel, MS Word, Slack, MS Teams, Skype for Business, GoToMeeting, Cisco Webex, Zoom

Data Analysis: SQL (basic), MS Access (basic), Tableau (basic), Microstrategy

Interests

A/B Testing & Experimentation

Digital Marketing Project Management

E-commerce Funnel Optimization

Project Roadmap Development

Web-based Lead Generation

Client Relationship Management & Vendor Management

Web Analytics

Accomplishments

  • Supported 6-person testing team over 5 years to drive over $600M in incremental revenue for Fanatics e-commerce website.
  • Introduced A/B Testing and Experimentation program within first 14 days of employment at DiscoverTec. Launched first A/B Test within first 30 days.
  • Created and published a simple A/B test library tool for marketers.
  • Executed an A/B test where the treatment experience resulted in 40.0% lift in Conversion Rate, with an estimated 3-month incremental revenue impact of $4.7M for Bridgestone Tires.
  • Co-developed and managed experimental plan to shift e-commerce sales to new product offering that led to a 23.2% lift in Conversion Rate for Rosetta Stone.
  • Managed a project for a client’s outbound call center that led to a 33% increase in Primary KPI (sales per hour) for a Canadian Newspaper.
  • Led a strategic project from concept to launch, with the goal of determining the most effective positioning and value proposition of a new travel club, allowing client to secure offer hundreds of dollars in benefits and amenities to the consumer. The Travel Collection was launched in June 2018.

Timeline

Senior Manager, Experimentation

Fanatics
03.2024 - Current

Manager, Experimentation

Fanatics
11.2022 - 03.2024

Senior Experimentation Strategist

Fanatics
11.2021 - 11.2022

Experimentation Strategist

Fanatics
08.2019 - 11.2021

Project Manager, Experimentation

MECLABS Institute
09.2014 - 02.2019

Research Analyst, Experimentation

MECLABS Institute
01.2014 - 08.2014

Graduate Certificate -

Dongbei University of Finance & Economics
05.2013 - 08.2013

Master of Arts - International Management

Master of Arts
10.2012 - 12.2013

MBA - Business Administration

University of North Florida
09.2012 - 12.2013

Marketing Data Analyst

Nivel Parts & Manufacturing
10.2010 - 08.2012

BBA - Business Management

University of North Florida
08.2006 - 12.2011

Marketing Project Manager

DiscoverTec
3 2019 - 08.2019
Alissa ShawExperimentation, A/B Testing, Program Management & CRO Professional