Alissa Souza
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level health care administration position. Ready to help team achieve company goals by utilizing previous skills in customer service and sales experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Boot Barn
08.2021 - Current
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Managed efficient cash register operations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Generated new sales leads to achieve and exceed monthly sales goals.
Sales Associate
Banana Republic Factory Outlet
11.2020 - 08.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Bachelor of Science - Public Health
California State University - East Bay
Hayward, CA05.2023
High School Diploma -
Granada High School
Livermore, CA06.2020
Skills
- Verbal/Written Communication
- Teamwork and Collaboration
- Problem-Solving Skills
- Strategic Planning
- Upselling
- Product Sales
- Exceptional Customer Service
- Sales Training
Certification
- Healthcare Provider BLS/AED (adult, child, infant) Certification, National Health and Safety Association - (February 2023 – February 2025), ID #: 456393-375929C348
Timeline
Sales Associate
Boot Barn
08.2021 - Current
Sales Associate
Banana Republic Factory Outlet
11.2020 - 08.2021
Bachelor of Science - Public Health
California State University - East Bay
High School Diploma -
Granada High School