Alissa Starling
Monroe,WA
Summary
Highly organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Yuan Spa
12.2021 - Current
- Scheduled appointments via phone, text, email, and in-person.
- Maintained a focus on prioritizing customers and delivering excellent service.
- Executed retail restocking, pool testing, and locker organization for seamless guest experience.
E-Commerce Clerk
Fred Meyer
05.2020 - 08.2021
- Retrieved merchandise for web-based customer transactions.
- Assembled customer orders and ensured accurate preparation.
- Ensured each customer was helped when looking for product and/or items
Motel Clerk and HOUSEKEEPING
dutch Cup motel
10.2019 - 05.2020
- Worked front desk managing in coordination with room scheduling, check-ins and check-outs.
- Cleaned each room throughout the day and after check-out
Education
Bachelor’s degree - Business Marketing & Entrepreneurship
University of Washington
Bothell12.2024
Associate's degree - Business Marketing
Cascadia College
Washington01.2020
Freshman year - Business
Southeastern University
Florida08.2019
Skills
- Correspondence typing
- Appointment confirmation
- Departmental support
- Visitor registration
- Bookkeeping
- Confidentiality handling
- Office administration
- Scheduling appointments
- Problem-solving skills
- Attention to detail
- Time management
- Conflict management
- Filing
- Listening skills
- Multitasking and organization
- Hospitality best practices
- Oral and writing communication
- Data confidentiality
- Work prioritization
- Team collaboration
- Effective planning
- Customer service
- Data entry
- Phone etiquette
- Task delegation
- Verbal and written communication
Affiliations
- I love the outdoors and hiking in particular
- I enjoy painting as an after work hobby, putting down what's in my head at the time on a blank canvas
- When I was in middle and high school I played the alto saxophone and have a love for music in general
- I don't have a preference on movie and TV shows, I'll check it out and watch it if it catches my attention
Timeline
Front Desk Receptionist
Yuan Spa
12.2021 - Current
E-Commerce Clerk
Fred Meyer
05.2020 - 08.2021
Motel Clerk and HOUSEKEEPING
dutch Cup motel
10.2019 - 05.2020
Bachelor’s degree - Business Marketing & Entrepreneurship
University of Washington
Associate's degree - Business Marketing
Cascadia College
Freshman year - Business
Southeastern University