Alissa Valdez
Acton,CA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Knowledgeable and dedicated customer service professional with extensive experience in any industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
4
4
years of professional experience
Work History
Program Support
Boys and Girls Club
Lancaster, CA
02.2024 - Current
- Participated in ongoing professional development opportunities to stay current with best practices in the field of day program support and service provision.
- Generated creative ideas for continuous improvement initiatives, leading efforts to consistently enhance the quality and impact of program support services.
- Developed strong relationships with local organizations, fostering community partnerships for increased program support.
- Maintained strong relationships with athletes, parents, and school administrators for program support and success.
- Oversaw implementation of new programs for user training and support.
Cannabis Grower
Adelanto Cannabis Properties
Adelanto, CA
09.2022 - 08.2023
- Enhanced cannabis plant health by monitoring and adjusting environmental conditions, including temperature, humidity, and lighting.
- Optimized plant growth by implementing proper pruning techniques to maintain structural integrity and encourage optimal yield.
- Achieved superior bud quality through diligent nutrient management and careful attention to individual strain requirements.
- Improved pest control measures with proactive scouting and targeted interventions for early detection and management of potential infestations.
Cashier
Charlotte Russe
Santa Clarita, CA
07.2022 - 09.2022
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Worked with floor team and managers to meet wide range of customer needs.
Cashier
Wingstop
Santa Clara, CA
04.2022 - 06.2022
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
Cashier
Jack In The Box
Santa Clarita, CA
01.2022 - 04.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Valley High School
Hacienda Heights, CA07.2018
Skills
- Advanced Botany Knowledge
- Soil and Nutrient Management
- Continuous Learning Mindset
- Adaptability and Flexibility
- Fast Learner
- Customer Service
- Cash Handling
- Customer Relations
- Time Management Skills
- Work Ethic and Integrity
- Professionalism and Courtesy
Timeline
Program Support
Boys and Girls Club
02.2024 - Current
Cannabis Grower
Adelanto Cannabis Properties
09.2022 - 08.2023
Cashier
Charlotte Russe
07.2022 - 09.2022
Cashier
Wingstop
04.2022 - 06.2022
Cashier
Jack In The Box
01.2022 - 04.2022
High School Diploma -
Valley High School