Alissa Wilkinson
San Diego, CA,CA
Summary
Experienced Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manages sales tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs. Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support.
Overview
21
21
years of professional experience
Work History
Lead Sales Associate
Harbor Freight Tools USA
San Diego, CA
06.2021 - Current
- Trained, coached and mentored new sales associates for maximum performance.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Leading Sales Associate Selling Loyalty memberships
- Managed efficient cash register operations.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Stock Associate
Jo Ann Fabric And Crafts
San Diego, CA
06.2005 - 12.2017
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Maintained effective team member communication.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Organized warehouse and stockroom areas using forklift and pallet jacks.
- Completed regular cycle counts and inventory audits.
Logistics Specialist
Target
San Diego, CA
07.2009 - 09.2016
- Coordinated incoming and outgoing shipments to maintain schedules.
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Issued timely and accurate responses to both internal and external inquiries.
- Tracked and managed transfer paperwork such as packing lists.
- Used in-house tracking system to schedule shipments of goods to customer warehouses.
- Achieved team goals by guiding employees in coordinating and deploying best practices.
Education
General Studies
San Diego Mesa College
San Diego, CAHigh School Diploma -
Clairemont High School
San Diego, CASkills
- Team Leadership
- Shipping and Receiving
- Customer Needs Assessment
- Ability to Lift 40 Pounds
- Adaptable and Flexible
- Staff Training
- Building Customer Loyalty
- Inventory and Stocking
- Teamwork and Collaboration
- Time Management
- POS System Operations
- Store Policies and Procedures
Timeline
Lead Sales Associate
Harbor Freight Tools USA
06.2021 - Current
Logistics Specialist
Target
07.2009 - 09.2016
Stock Associate
Jo Ann Fabric And Crafts
06.2005 - 12.2017
General Studies
San Diego Mesa College
High School Diploma -
Clairemont High School
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