Alissa Williams
Lynchburg,VA
Summary
Highly motivated soon to be graduate with Associates of Applied Science degree in Business Management with a Focus on Human Resources. Dedicated to delivering high quality work creative problem solving and expert planning. Proven ability to work independently with minimal supervision, as well as collaboratively in team environments with great strength in adaptability.
Overview
11
11
years of professional experience
Work History
Plant Nursery Worker
New Leaf Farms
05.2022 - Current
- Ensured compliance for state and federal regulation regarding application of various herbicides and pesticides including maintaining thorough records.
- Maintained detailed records throughout development cycle using Microsoft Office and Grow Point software.
- Answered questions and provided information regarding plants and care to help customers make informed decisions.
- Mixed and sprayed fertilizers, herbicides and insecticides onto shrubs, trees, and grass.
- Inspected equipment and machinery to identify and schedule repair and maintenance, managing wear and tear.
- Assisted with operating tractors to transport plants and soil and perform grading.
- Inspected plants to identify for signs of disease or infestation and address problems early.
- Water, pruned and groomed plants and trees to maintain health and attractiveness.
- Maximized water conservation, checking sprinkler spray angles and maintained all facets of irrigation systems.
- Assisted with training practices to help new employees preform as required.
Traffic Control Flagger
Wright Of VA
09.2021 - 05.2022
- Used flagging tools such as stop and slow paddle and red flag.
- Patiently directed motorists towards detours and alternate routes.
- Actively alerted construction crew about vehicles failing to obey signals, preventing accident and injury.
- Intimately familiar with flagging safety regulations and equipment as published by VDOT.
- Controlled flow of automotive traffic under direction of project supervisor.
- Professionally communicated with motorists stuck in stopped traffic.
- Prevented traffic intrusion onto construction sites and protected workers.
- Worked with superiors to develop optimal traffic routing and control plans for each site.
Server/Trainer
Outback Steakhouse
06.2021 - 04.2022
- Cultivated warm relationships with regular customers and provided superb customer service to all customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Server/Trainer/Bartender
Applebee's
01.2019 - 01.2021
- Cultivated warm relationships with regular customers and provided superb customer service to all customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Trained new team members on restaurant procedures, menu items and performance strategies.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Provided continuous evaluation and feedback to server employees.
- Fostered positive environment of learning to support and develop proficient certified servers.
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
- Checked identification for minimum age for sale of alcoholic beverages.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
- Carried out complete opening, closing, and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Resolved guest complaints to maintain complete customer satisfaction.
Barn Manager
The Maschoffs
08.2017 - 01.2019
- Trained and supervised five barn workers in animal care procedures, maintenance duties, and safety precautions.
- Assigned feeding and treatment of animals and cleaning and maintenance of animal quarters.
- Taught employees how to work with animals.
- Maintained safe and secure job site to prevent injuries, accidents and mistakes during logging projects.
- Monitored workers to enforce safety regulations and warned or disciplined violators.
- Maintained medical records of histories, required shots and immunizations for livestock.
- Developed and maintained improved practices in feeding, housing and sanitation to prevent spreading of disease.
- Assessed animals for signs of injury or illness, notifying managers or veterinarians.
- Monitored overall health and well-being of 5,000 pigs, paying attention to signs of concern.
- Utilized disinfectant solutions, brushes, shovels, and water hoses to thoroughly clean stalls and pens.
- Prepared food, cleaned enclosures and administered medications to treat acute and chronic conditions.
- Inspected facilities to determine maintenance needs.
- Planned breeding programs and optimized schedules for maximum efficiency.
- Maintained, repaired, and operated feeding motors, heating and cooling systems, water lines and systems, manure disposal system, and livestock transportation vehicles according to company safety protocols and manufacturer instructions.
Gas Station Attendant
Casey General Store
08.2016 - 08.2017
- Maintained clean and orderly work station.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Built trustful relationships with customers to encourage return visits.
- Cleaned up gas and other spills in accordance with spill procedures.
- Provided assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Shared best practices for sales and customer service with other team members to help improve store's efficiency.
Server/Hostess
Sonny's Pizza and Pasta
08.2014 - 03.2016
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Checked identification for minimum age for sale of alcoholic beverages.
- Applied comprehensive knowledge of wine, cider, and beer to increase daily beverage sales.
- Resolved guest complaints to maintain complete customer satisfaction.
- Collected payment for food and drinks served, and balanced cash receipts.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Carried out complete opening, closing, and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Trained new team members on restaurant procedures, menu items and performance strategies.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Provided continuous evaluation and feedback to server employees.
- Fostered positive environment of learning to support and develop proficient certified servers.
Education
Associate of Applied Science - Business Management W/ A Focus On Human Resources
Central Virginia Community College
Lynchburg, VA05-2026
High School Diploma -
James Madison High School
06.2016
Skills
- Active Learning
- Time Management
- Thorough equipment assessments
- Experience with compliance regulations
- Textual analysis
- Facilities Maintenance
- Strong ability to prioritize tasks
- Experienced with Windows 10 operating system
- Team member support
- Strong work ethic
- Inventory management
Timeline
Plant Nursery Worker
New Leaf Farms
05.2022 - Current
Traffic Control Flagger
Wright Of VA
09.2021 - 05.2022
Server/Trainer
Outback Steakhouse
06.2021 - 04.2022
Server/Trainer/Bartender
Applebee's
01.2019 - 01.2021
Barn Manager
The Maschoffs
08.2017 - 01.2019
Gas Station Attendant
Casey General Store
08.2016 - 08.2017
Server/Hostess
Sonny's Pizza and Pasta
08.2014 - 03.2016
Associate of Applied Science - Business Management W/ A Focus On Human Resources
Central Virginia Community College
High School Diploma -
James Madison High School
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