Alissandra Rosalez
Mesquite,TX
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Home Goods Distribution
05.2024 - 05.2025
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Communication with customers professionally and proactively to provide product information and advice.
- Handled cash transactions accurately, ensuring proper change was given and maintaining balanced registers at the end of each shift.
Sales Associate
Aldo Shoes
11.2023 - 05.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
Crew Member
Little Caesars Pizza
11.2022 - 11.2023
- Worked front counter and other areas.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Associate of Science - Pre Nursing
Dallas College
Dallas, TX05.2027
High School Diploma -
John Horn High School
Mesquite, TX05-2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Reliable and punctual
- Cash handling
- Verbal/written communication
- Goal oriented
- Store maintenance
- Critical Thinking
- Work Ethic
- Office Software Proficiency
Certification
- Certified Patient Care Tech
- CPR Certified
- High School Diploma
Timeline
Sales Associate
Home Goods Distribution
05.2024 - 05.2025
Sales Associate
Aldo Shoes
11.2023 - 05.2024
Crew Member
Little Caesars Pizza
11.2022 - 11.2023
Associate of Science - Pre Nursing
Dallas College
High School Diploma -
John Horn High School
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