Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic

Alissha Feagins

Largo,Florida

Summary

I have excellent communication skills, I'm a team player along with being a critical thinker. That in turn has help me become a efficient problem solver. Im able to work on projects on my own effectively as well as being a team participant

Developed strong organizational, communication, and problem-solving skills within healthcare environment. Demonstrated ability to manage complex schedules and facilitate effective patient interactions. Seeking to transition into new field while leveraging these valuable transferrable skills.

Healthcare professional skilled in administrative coordination and patient management. Brings valuable experience in optimizing practice operations and implementing best practices. Known for strong team collaboration and achieving high-quality results, adaptable to changing needs. Proficient in scheduling, patient communication, and office management.

Focused Practice Coordinator with proven success in managing administrative operations. Known for effectively coordinating schedules, improving patient flow, and enhancing office efficiency. Demonstrated ability to manage multi-disciplinary teams and streamline processes to achieve organizational goals.

Offering solid administrative capabilities and eagerness to grow within healthcare setting. Brings ability to quickly learn new systems and processes, along with proficiency in scheduling and patient coordination. Ready to use and develop organizational and communication skills in Practice Coordinator role.

Overview

22
22
years of professional experience

Work History

Practice Coordinator

Modern Foot And Ankle
05.2023 - Current
  • Assisted with patient scheduling, ensuring timely appointments and optimizing practice efficiency
  • Organized patient records and files, maintaining confidentiality and adhering to HIPAA regulations
  • Coordinated with healthcare providers, facilitating communication and ensuring smooth patient care transitions
  • Maintained a clean and organized work environment, promoting a professional and welcoming atmosphere for patients
  • Ensured smooth practice workflow by managing administrative tasks and providing support to the clinical staff
  • Assisted with administrative tasks, including answering phones, scheduling appointments, and managing patient inquiries
  • Managed practice operations, supporting the practice manager in daily operations and ensuring efficient workflow
  • Prepared examination rooms for patient visits, ensuring a clean and organized space for patient care

Home Health Aide

Home Health Aide Private Duty
05.2013 - 04.2023
  • Provided compassionate care to patients in their homes, assisting with daily living activities such as bathing, dressing, and toileting
  • Maintained a clean and safe environment for patients, ensuring their comfort and well-being
  • Promoted patient independence by encouraging participation in activities of daily living and providing support as needed
  • Communicated effectively with patients and families, providing updates on their care and addressing any concerns
  • Followed safety protocols and procedures, ensuring the safety of both patients and myself
  • Demonstrated strong interpersonal skills by building rapport with patients and fostering a positive and supportive environment
  • Maintained accurate patient records, documenting care provided and any observations or changes in patient condition
  • Collaborated with healthcare team members, including nurses and therapists, to ensure coordinated and comprehensive patient care
  • Provided emotional support to patients, offering a listening ear and a comforting presence
  • Demonstrated a commitment to providing high-quality care to patients, ensuring their comfort, safety, and well-being

Hostess

Dennys
02.2011 - 07.2013
  • Warmly greeted and efficiently seated guests, ensuring a positive and welcoming first impression
  • Managed reservations and waitlists effectively, minimizing wait times and optimizing table utilization
  • Responded promptly and courteously to customer inquiries, providing accurate information and resolving issues efficiently
  • Maintained a clean and inviting dining environment, adhering to restaurant standards for cleanliness and presentation
  • Ensured smooth and efficient table turnover, maximizing seating capacity and optimizing restaurant flow
  • Processed payments accurately and handled cash transactions securely, adhering to established procedures
  • Collaborated effectively with servers and kitchen staff to ensure seamless service and customer satisfaction
  • Strictly followed restaurant safety and sanitation protocols, maintaining a hygienic and safe environment for both staff and customers
  • Provided exceptional customer service, demonstrating a genuine commitment to exceeding guest expectations
  • Demonstrated strong communication and interpersonal skills, fostering a positive and collaborative team environment

Soft Line Associate

Kmart
03.2009 - 09.2010
  • I was in charge of the soft line in Kmart, helped customers find selected items
  • As well as keep the merchandise presentable
  • I also would help in other areas of the store with my team

Cashier

Popeyes
11.2002 - 04.2007
  • I opened and closed front counter, maintained a clean environment along with helping my team member as well
  • I would also run front counter and drive will a small but was able keep happy customers in the process
  • I learned about having excellent customer services, were that lead me in the rest of my career

Education

Human Services -

Saint Petersburg College
03.2024

Skills

  • HIPAA compliance
  • Office administration
  • Patient scheduling
  • Insurance verification
  • Medical terminology
  • Appointment coordination
  • Electronic health records
  • Employee performance
  • Continuous improvement
  • New hire training
  • Marketing
  • Customer service
  • Customer assistance
  • Patience and empathy
  • Time management skills
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Cash handling
  • Cash register operation
  • Written and verbal communication
  • Order taking
  • Professionalism and courtesy
  • Cash management
  • Cash register systems
  • Payment processing
  • Conflict resolution
  • Refunds and exchanges
  • ID verification
  • Attention to detail
  • Retail merchandising
  • Drawer balancing

Hobbies and Interests

  • Enhanced communication and teamwork skills through collaborative projects and presentations.
  • Adapted to fast-paced learning environments and excelled in challenging academic situations.
  • Expanded professional network through interactions with faculty, peers, and industry professionals.

Timeline

Practice Coordinator

Modern Foot And Ankle
05.2023 - Current

Home Health Aide

Home Health Aide Private Duty
05.2013 - 04.2023

Hostess

Dennys
02.2011 - 07.2013

Soft Line Associate

Kmart
03.2009 - 09.2010

Cashier

Popeyes
11.2002 - 04.2007

Human Services -

Saint Petersburg College
Alissha Feagins