Alisson Gomez
Valrico,USA
Summary
Diligent Dental Assistant with solid background in team-based operations and customer service. Demonstrated reliability and effective communication skills. Professional with strong background in customer service, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.
Overview
2
2
years of professional experience
1
1
Certification
1
1
year of post-secondary education
Work History
Shift Leader
Haagen Dazs
09.2022 - 06.2024
- Open and Close the Store
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Help customers and take their orders
- Make customers order within a time short period
- Answer phone calls
- Make and Pack online orders
- Supervise employees attendance/ tardiness
- Managed inventory levels to prevent stock shortages, conducting regular audits and ordering supplies as needed.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Make sure every delivery is correct and put away
- Stand for the period of my shift
- Make sure very employee meets store standards including good hygiene
- Fix in-store technology issues
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Crew Member
Chipotle
10.2024 - Current
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Improved kitchen efficiency by organizing and prepping ingredients for easy access during busy shifts.
- Aided in maintaining kitchen organization by restocking supplies and ingredients, allowing for seamless transitions between tasks.
- Maintained strict adherence to food safety guidelines, preventing cross-contamination and potential health risks.
- Prioritized cleanliness throughout daily activities by consistently sanitizing prep surfaces before and after each task.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Organized and re-stocked various stations and self-service items.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Lifted and carried heavy materials.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members to achieve goals.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Contributed to achieving and maintaining high scores on health inspections by diligently following all health and safety guidelines.
- Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
Education
High school diploma -
Durant High School
Plant City, FL05-2024
Diploma - Expanded Functions Dental Assistant/ Radiology
Suncoast Career Academy
Brandon, FL 08.2024 - 02.2025
Skills
- Creativity
- Teamwork and Collaboration
- Customer Service
- Problem solver
- Cash Handling
- Organization
- Translation
- Customer Engagement
- Learning Agility
- Open to new experinces
- Heavy Lifting
- Typing
- Communication Skills
- Hospitality service expertise
- Computer Skills
- Writing Skills
- Research
- Event Planning
- Babysitting
- Childcare
- Time Management
- Distribution center
- Cleaning
- Sales
- Cash register
- Problem-Solving
Certification
- RNRF, 03/01/22, Present
- CAAN, 11/01/21, Present
- CPR
- OSHA
- HIPPA
- Infection Control For Dental Assistants
Personal Information
Willing To Relocate: Anywhere
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Crew Member
Chipotle
10.2024 - Current
Diploma - Expanded Functions Dental Assistant/ Radiology
Suncoast Career Academy
08.2024 - 02.2025
Shift Leader
Haagen Dazs
09.2022 - 06.2024
High school diploma -
Durant High School