ALISSON GUACHICHULLCA
QUEENS
Summary
Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.
Overview
5
5
years of professional experience
Work History
Barista & Food Server
Jerusalem Café
07.2021 - 09.2023
- Prepared a variety of coffee beverages and specialty drinks with consistency and quality.
- Served food and created attractive food platters for dine-in and take-out orders.
- Engaged with customers to provide friendly, efficient service, and ensure satisfaction.
- Maintained a clean work environment, and followed food safety standards.
- Assisted during busy hours by managing orders, restocking items, and supporting team members.
- Prepared high-quality espresso beverages to meet customer preferences.
- Maintained cleanliness of work area and equipment to ensure safety standards.
Barista & Food Preparer
Manhasset Bagels
09.2023 - 01.2025
- Prepared coffee drinks, bagels, sandwiches, and breakfast items accurately and quickly.
- Responsible for assembling high-quality food platters for catering and daily customers.
- Delivered excellent customer service, taking orders, and answering questions.
- Handled register transactions, and maintained a clean, organized workspace.
- Worked efficiently during high-volume morning rushes.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted in training new baristas on equipment operation and beverage preparation techniques.
Catering Server
Surf Club on the Sound
04.2021 - Current
- Worked on large catering events, including weddings, baptisms, and private parties, with 300+ guests.
- Managed multiple tables, took orders, and ensured timely service throughout events.
- Served appetizers, passed drinks, and carried large trays efficiently.
- Assisted guests with dietary restrictions, and ensured personalized attention.
- Coordinated with kitchen staff and team members to maintain smooth, organized service.
- Maintained professionalism and hospitality under high-pressure, fast-paced conditions.
- Trained new team members on service standards and operational procedures to enhance team performance.
- Managed table settings and dining areas, maintaining a clean and organized environment throughout events.
Receptionist Administrator
Omega Tax Services
09.2023 - 09.2025
- Managed front desk operations, ensuring efficient client check-in and appointment scheduling.
- Coordinated communication between clients and tax professionals to streamline service delivery.
- Assisted in the preparation of documentation for tax filings, enhancing accuracy and compliance.
- Trained new administrative staff on office procedures and customer service protocols.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Bachelor’s Degree - Cybersecurity
Baruch College
New York, NYAssociate Degree - Business Administration
LaGuardia Community College
Queens, NY06-2025
High School Diploma -
Benjamin N Cardozo High School
Bayside, NY06-2021
Skills
- Customer Service & Communication
- Food Preparation & Plating
- Cash Handling & POS Systems
- Tray carrying (10–12 plates)
- Time Management & Multitasking
- Team Collaboration
- Problem-Solving
- Bilingual: English & Spanish
- Team training
- Coffee Barista Skills (Espresso, Lattes, Specialty Drinks)
Languages
Spanish
Native or Bilingual
English
Full Professional
Catalan
Native or Bilingual
Timeline
Barista & Food Preparer
Manhasset Bagels
09.2023 - 01.2025
Receptionist Administrator
Omega Tax Services
09.2023 - 09.2025
Barista & Food Server
Jerusalem Café
07.2021 - 09.2023
Catering Server
Surf Club on the Sound
04.2021 - Current
Bachelor’s Degree - Cybersecurity
Baruch College
Associate Degree - Business Administration
LaGuardia Community College
High School Diploma -
Benjamin N Cardozo High School