Alisson Wilson
Waldorf,Maryland
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Social Promoter
Corporación Social Ayuda Para La Autoayuda Ecuador
11.2020 - 09.2022
- Permanent collecting and updating of data related to our target population
- Ensure that information is accurate, current, and serves as a foundation for evidence-based interventions
- Oversaw the organization and upkeep of essential company documentation
- Develop awareness campaigns to promote understanding of the issues related to mendicancy and child labor
- Disseminate information through various channels to reach a wider audience and encourage community involvement
- Increased event attendance by effectively promoting and marketing upcoming events through various channels.
- Conduct surveys to gather data on mendicancy and child labor
- Tailor engagement methods to address the specific needs of the target population
- Provide continuous support and accompaniment to help them transition to alternative, sustainable livelihoods
- Promotion and dissemination to develop awareness campaigns to promote understanding of the issues related to mendicancy and child labor and encourage community involvement
- Delivering supplies to individuals in need.
Restaurant Hostess
Comida Y Sazon
01.2021 - 07.2022
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Sales Representative
Karolina Herrera (Agency)
12.2019 - 03.2020
- Handled customer inquiries and complaints promptly and professionally, ensuring resolutions that meet or exceed expectations
- Followed up with customers to gather feedback, address concerns, and foster long-term relationships
- Cultivated and maintained relationships with existing clients to ensure repeat business
- Presented product demonstrations and provided detailed information on product features and benefits
- Conducted market research to identify new opportunities and stay updated on industry trends
- Collaborated with the sales team and other departments to optimize customer satisfaction and retention
- Attended trade shows, conferences, and events to promote products and expand the customer base
- Provided timely and accurate sales reports to management, analyzing and identifying areas for improvement.
Education
Bachelor's Degree - Psychology
Technological University of Israel (UISRAEL)
Quito, EcuadorHigh School Diploma - Bachelor of Science
National Police Educational Unit
Quito, Ecuador01.2019
Skills
- Customer Engagement
- Interpersonal Communication
- Multitasking Abilities
- Effective Communication
- Adaptability
- Self-Motivation
- Time Management
- Guest Relations Management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Employment References
- Ana Marcela Herrera, Assistant Manager, Karolina Herrera (Quito-Ecuador), +593 0996276682
- Celia Torres, CEO, Corporación Social Ayuda Para La Autoayuda Ecuador, +593 0998902852
Certification
- First Aid/CPR Certified
Timeline
Restaurant Hostess
Comida Y Sazon
01.2021 - 07.2022
Social Promoter
Corporación Social Ayuda Para La Autoayuda Ecuador
11.2020 - 09.2022
Sales Representative
Karolina Herrera (Agency)
12.2019 - 03.2020
Bachelor's Degree - Psychology
Technological University of Israel (UISRAEL)
High School Diploma - Bachelor of Science
National Police Educational Unit
- First Aid/CPR Certified
Similar Profiles
Diego BonillaDiego Bonilla
Agricultural Engineering at CORPORACIÓN REGIONAL PARA LA SOLIDARIDAD SOCIAL, LAgricultural Engineering at CORPORACIÓN REGIONAL PARA LA SOLIDARIDAD SOCIAL, L
Mayra GomezMayra Gomez
Ejecutivo De Servicio al Cliente at Corporación Yanbal EcuadorEjecutivo De Servicio al Cliente at Corporación Yanbal Ecuador
María Alejandra MedinaMaría Alejandra Medina
Project Manager at Corporación Acción Técnica SocialProject Manager at Corporación Acción Técnica Social