Alita Bower
Summary
Detail-oriented professional with an Associate of Arts in Business Fundamentals from the University of Phoenix, graduating magna cum laude, actively pursuing further expertise in business and administrative policies. Extensive experience in human resources, team training, data entry, and legal documentation gained through roles at the Sebastian County Detention Center and USPS, with strong organizational coordination and time management skills. Proven track record in records management, focusing on streamlining document processes while ensuring compliance with regulatory standards. Recognized for exceptional team collaboration abilities and adaptability to evolving workplace demands, along with a commitment to maintaining data integrity and confidentiality.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Records Specialist
Sebastian County Sheriff's Department
02.2022 - Current
- Coordinated with multiple agencies, including courts, to ensure accurate bookings.
- Training and writing standard operating procedures for new record specialists.
- Received records approval from individuals mentioned in filing system for transfer or release.
- Assisted with typing, data entry, and answering incoming calls as required.
- Entering and processing vital statistical information into various government databases.
- Safeguarded sensitive information from unauthorized access using encryption technologies and strict adherence to confidentiality policies.
- Supported legal teams during litigation cases by ensuring timely access to relevant documents and evidence materials.
- Maintained and updated records through dedicated digital database.
- Communicated efficiently with individuals concerning record information submitted or missing from files.
City Carrier
United States Postal Service
11.2014 - 10.2021
- Maintained safety standards while driving.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Developed strong rapport with customers, fostering a sense of community and trust through consistent, high-quality service delivery.
- Adhered to strict postal regulations while handling sensitive materials, maintaining confidentiality and trustworthiness at all times.
- Collected money for postage due and cash on delivery fees.
- Maintained accurate records of attempted and missed deliveries as required by post office.
- Planned and cased mail in sequence of delivery for designated route.
Education
Associates of Arts - Business Fundamentals
University of Phoenix
01.2023
Skills
- Legal requirements
- Document scanning
- Records management
- Compliance monitoring
- Software applications
- Clerical skills
- Appointment scheduling
- Critical thinking
- Document analysis
Certification
- Criminal Justice Information Services – 2022 Certification Level 3 Security Awareness
- Arkansas Crime Information Center – 2022 Certification Basic Certification
Timeline
Records Specialist
Sebastian County Sheriff's Department
02.2022 - Current
City Carrier
United States Postal Service
11.2014 - 10.2021
Associates of Arts - Business Fundamentals
University of Phoenix
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