Alithia Moore

Proven track record of success in talent acquisition, workforce development, recruitment, and mitigating financial risk. Demonstrated reliability and expertise in supervisory management. Efficient in liaising and leveraging technology with cross-functional teams. Achieved projected results with timely disbursements. Improved functional efficiency in program operations by providing direct care services and identifying issues and trends with assigned payers, including NYS tuition assistance programs. Successfully revived patient care services and strengthened relationships with key stakeholders. Proficient in Microsoft Suite, PowerPoint, and utilizing AI Technology. Analyzed key metrics through Salesforce to create custom reports, build dashboards, and drive successful projects. Experienced in project management, strategic planning, and team leadership. Strong focus on collaboration and adaptability for reliable performance and seamless adjustment to changing needs. Effective communication, problem-solving abilities, and fostering productive team environments. Well-equipped to excel in any professional setting.

• New York State Driver’s License
• Certificate Course: Yale University SOM Women’s Leadership Program from Executive Education, Program designed to train mid-to senior-level professionals to foster productivity and build high performing teams.
• Certificate Course: Cornell University School ILR & Institute on Employment Disability, Ithaca, NY, Introduction to New York Services, Creating a Framework for Services and Pre-Employment Transition Services, Authentic Engagement for Students and Youth with Disabilities, Developing Self-Advocacy Skills for Employment and Post-Secondary Education.
• Certificate Course: Coursera via Goodwill Industries, Foundations of Career Navigating and Coaching | Relationship Management, Outreach, and Recruitment.
• Certificate Course: Coursera via Yale University, New Haven, CT, Science of Well-being is an online non-credit course. Acquired concrete practices conducive to building realistic routine self-care practices.

• Navigator for Richmond Hill High School, Institute for Career Development, Queens, NY, 01/01/22, 12/31/24, Cultivated evolving training environments, collaborative relationships with educational institutions, students, and families as needed to produce the most favorable transition plan for individuals with disabilities., Facilitated intakes for students with an IEP, career assessments, and in-class instructions to help high school students identify their career interests and connect with their post-graduation goals, NYS agencies including ACCES-VR, and relevant training programs offering resources to diverse and underrepresented populations., Spearheaded program management strategies to develop internal infrastructure initiatives, new systems, audit maintenance, track students’ progress and process improvements in Salesforce.
• NYS Youth Counselor 3/Conflict Resolution Coordinator, NYS Office Of Children and Family Services, Auburn, NY, 01/01/19, 12/31/20, Crafted written and verbal implementation of modalities of conflict resolution and investigations to improve safety and security., Accelerated increase in attendance and participation in on-site psychoeducational therapy sessions in compliance with New York State requirements, significantly reducing the rate of recidivism through empowerment., Generated 14 – 21 person-centered safety plans weekly to promote self-awareness, and personal development with intent to help youth secure supportive housing., Maximized discharge experience by encouraging justice involved youth to boost advocacy through services rendered by the Ombudsman, and participate in activities designed to promote personal self-development.
• Account Manager/Care Coordinator, Center for Urban Community Services, Brooklyn, NY, 01/01/12, 12/31/18, Reinforced evidence-based practices in alignment with regulatory compliance that produced quality care with a measurable 95% consistent success rate as tracked in CUCS CRM systems., Deployed a comprehensive approach through the integration of physical and mental health services, assessed financial eligibility for affordable housing services, and provided linkage with relevant resources., Mobilized participants with high needs in implementing effective evidence-based interventions to improve their health and increase their lifespan., Operated as primary liaison between 25 - 30 participants and all members of the mental health treatment team.