Alitzel Perez
San Diego,CA
Summary
Versatile and dynamic professional with a proven track record in childcare and customer service roles. Excelled in creating stimulating environments for children and streamlining pharmacy operations, showcasing strong problem-solving and interpersonal skills. Certified in CPR and HIPAA, demonstrating a commitment to safety and privacy.
Overview
7
7
years of professional experience
Work History
Childcare Provider
Self
SAN DIEGO, CA
08.2022 - Current
- Guided children through engaging and productive activities to foster fun learning environment and expose children to stimulating activities.
- Taught basic skills such as personal hygiene, social manners and appropriate behavior.
- Instilled discipline and maintained order with children by using simple and commanding directives.
- Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
Clerk
Sharp Rees-Stealy
San Diego, CA
02.2021 - 03.2022
- Developed organizational filing systems for confidential customer records and reports.
- Met regulatory record keeping requirements by documenting pharmacy log with information on prescriptions picked up by patients.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Verified accuracy of prescriptions filled by pharmacists.
- Processed prescriptions accurately and efficiently, minimizing wait times for customers.
- Provided filled prescriptions to customers, included medication information sheets and coordinated consults.
Cashier
Sombrero Mexican Food
San Diego, CA
07.2020 - 07.2021
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Assistant
ASAP Cleaning Services
San Diego, CA
01.2018 - 05.2020
- Organized personal and professional calendars.
- Restocked office and break room supplies independently to maximize team productivity.
- Coordinated paperwork to facilitate smooth, efficient meetings.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Organized and maintained filing systems for documents and records.
- Received and distributed mail, letters and packages.
- Scheduled meetings, appointments and travel arrangements for staff members.
- Developed positive relationships with internal customers through effective communication techniques.
Receptionist
Rose Canyon Beauty & Spa
San Diego, CA
04.2019 - 08.2019
- Provided back-room support to all team members to improve office efficiency and enhance productivity.
- Kept reception area clean and organized to offer positive first impression to every visitor.
- Maintained daily calendars, set appointments with clients.
- Greeted customers with friendly approach, answered general questions and directed to appropriate locations/personnel.
Education
High School Diploma -
James Madison High School
San Diego, CA06.2019
Skills
- Leadership
- Seal Of Biliteracy
- Child development support
- CPR certified
- Interpersonal relationships
- Social development oversight
- Activity planning
- HIPAA Trained
- Customer Service
- Critical Thinking
- Problem Solving
- Time Management
- Adaptability
- Conflict Resolution
- Multitasking
- Database Management Computer Proficiency
Affiliations
- Avid
- Cal Soap
- Reality Changers
- Link Crew Leader for 2 years
- Volunteer for December Nights (serving, customer service)
- Volunteer for coffee cart at church
- Young Life work camp (pits- kitchen)
Timeline
Childcare Provider
Self
08.2022 - Current
Clerk
Sharp Rees-Stealy
02.2021 - 03.2022
Cashier
Sombrero Mexican Food
07.2020 - 07.2021
Receptionist
Rose Canyon Beauty & Spa
04.2019 - 08.2019
Assistant
ASAP Cleaning Services
01.2018 - 05.2020
High School Diploma -
James Madison High School