Aliugna De La Paz Morejon

Dynamic and detail-oriented manager with extensive experience in logistics and package delivery within the retail sector, specifically focused on toys and gifts. Proven track record of ensuring operational efficiency, maintaining high standards of quality control, and delivering exceptional customer service.Package Management: Oversaw the entire process of sending and labeling packages, ensuring that all items were accurately labeled according to shipping requirements. This included verifying addresses, tracking shipments, and coordinating with shipping carriers to ensure timely delivery.

• Quality Assurance: Implemented rigorous quality control measures to guarantee that all products were in excellent condition before dispatch. Conducted regular inspections of inventory and packaging materials to minimize damage during transit.
• Inventory Coordination: Managed inventory levels effectively by monitoring stock availability and coordinating with suppliers for timely replenishment. Ensured that popular items were always in stock to meet customer demand.
• Decorations and Presentation: Responsible for sourcing and sending decorations for special occasions or promotional events. Collaborated with marketing teams to create appealing presentations that enhanced the overall customer experience.
• Team Leadership: Led a team of staff members in daily operations, providing training on best practices for packaging, labeling, and customer service. Fostered a collaborative work environment that encouraged communication and teamwork.
• Customer Service Excellence: Addressed customer inquiries regarding order status, product availability, and delivery issues promptly. Developed strategies to improve customer satisfaction ratings through effective problem-solving techniques.