
Operations Supervisor with over five years of experience in managing teams and over 10 years managing ADP, coordinating quality systems, and ensuring efficient inventory flow. Strong skills in leadership, communication, problem-solving, and safety. Successfully developed testing plans for new devices, implemented new warehouse management processes, and served as a key point-of-contact for disaster management. Looking for a challenging and rewarding position where expertise can be applied and contribute to the company’s goals.
Processed payroll over 62 employees using ADP software, ensuring accuracy and compliance with tax and labor laws.
Resolved conflicts between team members and customers using effective communication and negotiation skills, resulting in improved satisfaction and retention rates.
Administered benefits programs for employees, including health, dental, and retirement plans, and answered inquiries and resolved issues.
Managed a team of 25 staff, including hiring, training, performance evaluation, and feedback, and increased productivity by 25% in six months.
Coordinated with other managers and departments to align goals, strategies, and resources, and implemented best practices and policies. Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.