Alivia Anastas
Hampton Falls,NH
Overview
1
1
year of professional experience
Work History
Associate
Stillwells Ice Cream
Hampton, NH
04.2024 - 07.2024
- Responded promptly to customer inquiries regarding menu items or special requests.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Monitored inventory levels of food items used during meal services.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Assisted with unloading deliveries from suppliers into storage areas.
- Properly stored all leftover food items after each shift.
- Organized take-out orders for customers who requested them.
- Greeted customers upon arrival in the dining area.
- Ensured that all foods were prepared according to health department regulations.
- Assisted with inventory management and restocking supplies as needed.
- Cleaned kitchen areas, equipment and utensils.
- Utilized point-of-sale systems for taking orders from customers.
- Performed opening and closing duties as assigned by management.
- Followed established cash handling procedures when collecting payment from customers.
- Assisted in the preparation of food items according to recipes and instructions.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Maintained professional demeanor during interactions with customers and co-workers.
- Operated cash register to process cash, check, and credit card transactions.
- Monitored inventory to keep adequate stock of food items and supplies.
- Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
- Acquired new skills to support team and further accommodate customer needs.
Associate
Coastal Living Paint & Hardware
Hampton Falls, NH
08.2023 - 04.2024
- Assisted customers over the phone regarding store operations, product information and order placement.
- Ensured compliance with all safety regulations within the store environment.
- Issued receipts, refunds, credits or change due to customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Conducted price checks for special orders or discounts as requested by customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
- Answered customer inquiries regarding store policies and procedures.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Resolved customer complaints professionally in accordance with company policy.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Helped customers find specific products, answered questions, and offered product advice.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Learned roles of other departments to provide coverage and keep store operational.
Education
Winnacunnet High School
Hampton, NH06-2026
Skills
- Workplace Safety
- Cash Handling
- Data Entry
- Customer Service
- Product Recommendations
- Customer Assistance
- Inventory Management
- Returns processing
- Cash Register Operation
- Payment Processing
- POS Systems
- Inventory Control
- Ordering and stocking
- Merchandise Restocking
- Order Taking
- Time management skills
- Written and verbal communication
- Product Knowledge
- Retail Merchandising
- Cleaning and sanitizing
- Safe Food Handling
- Food assembly
- Order review
- Food Storage
- Equipment Maintenance
- Quick Learner
- Heavy Lifting Capacity
- Multitasking
- Team Oriented
- Time management proficiency
- Working with Diverse People
- Flexible Schedule
- Positive Attitude
- Display Setup
- Store Opening and Closing
- Retail Store Operations
- Phone Etiquette
Timeline
Associate
Stillwells Ice Cream
04.2024 - 07.2024
Associate
Coastal Living Paint & Hardware
08.2023 - 04.2024
Winnacunnet High School