Alivia Brant
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
6
6
years of professional experience
Work History
Receptionist/Kennel Attendant
Happy Tails Dog Daycare
Cape Girardeau, Missouri
04.2023 - Current
- Greeted clients and their pets upon arrival at the daycare facility.
- Maintained cleanliness and organization of reception area to enhance client experience.
- Answered phone calls and responded to inquiries about services and policies.
- Coordinated pet drop-off and pick-up scheduling to optimize client flow.
- Managed keeping up to date shot records to ensure safety for all dogs.
- Provided care for up to 60 dogs, including feeding, watering, administering medication, and maintaining cleanliness.
- Communicated with pet owners regarding care instructions and special needs.
- Maintained daily calendars, set appointments with clients and planned daily office events.
Housekeeper
KnB Cleaning
Cape Girardeau, MO
05.2020 - 10.2022
- Cleaned and sanitized residential and commercial spaces to meet client expectations.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Managed laundry services, ensuring timely washing, drying, and folding of linens.
- Facilitated thorough cleaning by moving furniture for access to hard-to-reach spaces.
- Used cleaning chemicals following proper guidelines.
- Interacted pleasantly with clients and guests when performing daily duties.
Restaurant Hostess
Outback Steakhouse
Cape Girardeau
02.2022 - 09.2022
- Greeted customers and escorted them to tables to enhance welcoming atmosphere.
- Greeted and seated guests promptly to enhance customer experience.
- Monitored server availability and table turnover to promptly seat guests.
- Coordinated reservation system to streamline seating arrangements.
- Managed reservations, waitlists, and special requests for large parties.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Monitored dining room activity to ensure timely table turnover.
- Maintained cleanliness and organization of the host stand area.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
Education
Scott City High School
Scott City, MOSkills
- Client communication
- Appointment scheduling
- Customer service
- Record management
- Client greeting
- Pet care management
- Telephone communication
- Record keeping
- Time management
- Cleaning standards
- Detail orientation
- Organizational skills
- Correspondence distribution
- Record preparation
Timeline
Receptionist/Kennel Attendant
Happy Tails Dog Daycare
04.2023 - Current
Restaurant Hostess
Outback Steakhouse
02.2022 - 09.2022
Housekeeper
KnB Cleaning
05.2020 - 10.2022
Scott City High School