Alivia Hayes
Winter Haven,FLORIDA
Summary
Dynamic McDonald’s Crew Trainer at Raysway with expertise in health and safety regulations and a proven track record in enhancing customer satisfaction. Skilled in motivational techniques and team building, I successfully mentored staff, leading to improved performance and retention. Committed to fostering a positive work environment and achieving excellence in service delivery. I remain positive, reliable, and efficient in daily tasks and teamwork. Understanding of training procedures and customer service, with skills in communication and problem-solving. Dedicated to fostering productive and welcoming environment for both new hires and customers.
Overview
2
2
years of professional experience
Work History
McDonald’s Crew Trainer
Raysway
Winter Haven, FL
06.2023 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Maintained current knowledge of all team position requirements.
- Provided constructive feedback to crew members, facilitating professional growth and development.
- Collaborated with management to identify areas for improvement within the team''s performance.
- Maintained accurate records of each crew member''s progress throughout their respective training programs..
- Greeted customers with smile and provided friendly service to professionally handle every need.
Education
High School Diploma -
Bartow Senior High
Bartow, FL05-2025
Skills
- Health and safety regulations
- Staff retention strategies
- Brand awareness
- Motivational techniques
- Work prioritization
- Conflict resolution techniques
- Task prioritization
- Team building
- Dress code enforcement
- Sales expertise
- Attention to detail
- Critical thinking
- Classroom expertise
- Corporate training programs
Languages
Russian
Elementary
Timeline
McDonald’s Crew Trainer
Raysway
06.2023 - Current
High School Diploma -
Bartow Senior High