Alivia Hopkins
University Place,WA
Summary
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Overview
6
6
years of professional experience
Work History
Crew Member
Chipotle Restaurant
University Place, WA
03.2024 - Current
- Worked efficiently on a cash register with excellent customer service.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Stocking/processing incoming orders and put them away accordingly.
- In management training.
Smoothie Barista
Emerald City Smoothie
Tacoma, WA
03.2023 - 03.2024
- Balance an overload of tasks, tidying areas, constant & clear communication with colleagues to ensure tasks are delegated to one another efficiently
- Sleek memorization expertise applied around the clock to reflect a positive experience for each individual guest.
- Managed 20-40 guests per hour daily amongst two people while maintaining a spotless work environment.
- Handling food/truck orders in a time-effective manner.
- Enhanced visual appeal of the smoothie bar area through regular cleaning, attractive displays, and inviting ambience creation.
Club Attendant/Sales Associate
24 Hour Fitness
02.2023 - 08.2023
- Continuously streamlined tasks for the most efficient results to maintain a spotless environment for guests & employees.
- High level communication with colleagues to improve performance & productivity.
- Organized, stocked & maintained front facing product when necessary.
- Front facing customer service and membership options & optimal sales speaking.
- Resolved conflicts among members when necessary, fostering a positive community atmosphere within the club setting.
Security officer / Usher
Allied Universal
12.2021 - 02.2023
- Constant adaptability & flexibility with schedule changes / day to day events
- Protect people’s assets, delve bags & superb communication in a team field.
Team Member / Shift Supervisor / Assistant Manager
KFC
09.2018 - 12.2021
- Trained employees to be efficient, effective, & dependable
- Active for 6-8 hours with exceptional customer service, attention to detail, and quick truck/service deliveries.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Completed management training in the first 6 months with company.
Education
Diploma Certificate -
Stadium High School
Tacoma, WA06.2020
Skills
- A highly detail-oriented individual with over 5 years of phenomenal customer service experience Excellent communication, polished people skills, and top tier organizational abilities
Problem-Solving
Time Management
Teamwork and Collaboration
Customer Service
Clear Communication
Cleaning
Customer Engagement
Taking Orders
Cash Handling
Flexible Schedule
Integrity and Honesty
Heavy Lifting
Store Opening and Closing
Awardsandacknowledgements
- 50+ Volunteer Hours Highway Garbage Pick Up
- Save The Turtles
- CPR Certification 2017
- Food Handlers Card 2018 – Current
- Honors Society 2020
- Shift Supervisor Award 2021
- HIPAA Training 2022
Working out, making jewelry, reading books, watching movies, & making time for friends & family.
I love to do anything outdoorsy, workouts inside or out, hiking & also being cozy indoors. I'm a very family-friendly, funny, and caring individual with a burning passion to succeed in wherever I let myself go in this life.
Timeline
Crew Member
Chipotle Restaurant
03.2024 - Current
Smoothie Barista
Emerald City Smoothie
03.2023 - 03.2024
Club Attendant/Sales Associate
24 Hour Fitness
02.2023 - 08.2023
Security officer / Usher
Allied Universal
12.2021 - 02.2023
Team Member / Shift Supervisor / Assistant Manager
KFC
09.2018 - 12.2021
Diploma Certificate -
Stadium High School