Alivia Jensen
Glendale,AZ
Summary
Detail-oriented forensic science background with laboratory experience in forensic photography and evidence documentation. Skilled in accurately capturing and handling evidence while maintaining strict chain-of-custody standards. Brings a strong background in professional communication and public interaction, supporting effecting collaboration, clear documentation, and professionalism in sensitive, high-pressure environments.
Overview
5
5
years of professional experience
Work History
Shift Lead Manager
Bruster's Real Ice Cream
11.2022 - Current
- Supervise up to 8 staff members during high-volume service hours, ensuring efficient operations and high customer satisfaction
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily operations to maintain store cleanliness and organization.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
Shift Lead Supervisor
Hurts Donut
11.2020 - 09.2022
- Supervised up to 6 staff members during high-volume service hours to ensure efficient operations and customer satisfaction
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Enforced company policies and regulations with employees.
- Promoted a positive work environment through open communication and effective conflict resolution strategies.
- Enhanced customer satisfaction with exceptional service and prompt resolution of concerns.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
Bachelor of Science - Forensic Science
Grand Canyon University
Phoenix, AZ04-2026
Skills
Soft Skills
- Problem-solving
- Team leadership
- Time management
- Sales reporting
- Staff supervision
- Money handling
- Staff management
- Workload management
- Sales growth
- Orientation and training
- Recruitment and hiring
Scientific
- Data science research
- Standard Operating Procedures
- PPE
- Sample Prep
- Pipetting
- Centrifugation
- Chromatography
- Protein Isolation
- TLC plate
- Titrations
- Polyacrylamide Gel Electrophoresis
- Agarose Gel Electrophoresis
- Distillation
- Microscopy
- SDS-Page
- Isolation
- Purification
- Filtration
- PH probe operation
Forensic Science
- Chain of Custody
- Evidence Handling/Packaging
- DNA Fingerprinting
- Fracture Matching
- Crime Scene Sketching
- Fraudulent Document Analysis
- Handwriting Comparison
- Forensic Photography
- Alternative Light Source
- Speed light Flash
- Blood Spatter Analysis
- Stringing
- Angle of Impact
- Trajectory Analysis
- Fingerprint Lifting
- Superglue Fuming
- Ninhydrin
- Impression Casting/ Lifting
- Immunoassay
- Blood Spatter Analysis
- GC-MS
- UV-Vis
- Mass Spectroscopy
- HPLC
Trainings
Emergency Evacuation Awareness
Hazard Communication Program
Lifting and Back Safety
Use of County and Private Vehicles and Equipment
Tuberculosis Training
Bloodborne Disease Hazards
Personal Protective Equipment (PPE)
Workplace Heat Illness Prevention
Interships
Forensic Photography Intern | Office of The Medical Examiner
Phoenix, AZ - September 2025 - December 2025
Assigned to 18 total cases
373 Photos taken
309 Photos submitted
Photos included:
IR photos of tattoos, Organ photos, Gunshot Wounds, Macro, Hand photos, Around the World, Overall of body, ID photos
- Evidence Focused Photography (Overall, Mid-Range, Close-up)
- Conducted Forensic photography for postmortem cases, capturing detailed images of natural deaths, self-inflicted fatalities, and varying stages of decomposition in accordance with medical examiner protocols
- Entered Photos through Continuing Medical Education (CME) database that were relevant to findings
- Knowledge of Controlled Lighting techniques such as oblique lighting and reflective techniques
- Digital Image management including consistent file naming, secure storage, and maintaining Integrity
- Experience using Macro Lenses to capture up-close photographs of wounds and small objects while maintaining proper focus and scale
- Proficiency in image review and correction using Adobe Photoshop
- Performed non-altering adjustments such as exposure correction, cropping, and clarity enhancement while staying within Medical Examiner protocols
- Demonstrated strict adherence to confidentiality, ethical standards, and biohazard safety protocols including proper PPE usage and professional handling of sensitive material
- Collaborated closely with Doctors and Investigators to photograph case-specific findings and ensure all medically and legally relevant details were recorded
Timeline
Shift Lead Manager
Bruster's Real Ice Cream
11.2022 - Current
Shift Lead Supervisor
Hurts Donut
11.2020 - 09.2022
Bachelor of Science - Forensic Science
Grand Canyon University